Audio Permanently Cut Out

by rhieeysce
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Original Post

Accepted Solution

Audio Permanently Cut Out

★ Novice

My audio for the game completely cut out a little over 4 months ago. It caused me to stop playing. I wanted to get back into the game so I started it up again after reinstalling and the audio still doesn't work at all. I can't hear the developer intros, the sounds in-game, or the sounds in the main menu. I have tried resetting all my settings, reinstalling the game, and uninstalling and reinstalling my realtek audio driver. Nothing has seemed to work.

Message 1 of 8 (977 Views)

Accepted Solution

Re: Audio Permanently Cut Out

EA DICE Team

Hmm @rhieeysce  lets go down troubleshooting to see if there anything not letting it work as it should. 

 

Try to do a clean boot to see if there any programs messing with SWBF2. 

 

/Atic 

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Re: Audio Permanently Cut Out

EA DICE Team

What kind of Audio setup do you have? @rhieeysce  

 

/Atic 

Message 2 of 8 (931 Views)

Re: Audio Permanently Cut Out

★ Novice

Realtek Audio with Hyperx headphones. 

 

@EA_Atic 

Message 3 of 8 (883 Views)

Re: Audio Permanently Cut Out

EA DICE Team

If you go to control panel, Audio settings and then manage audio devices - is the right audio marked as default settings? @rhieeysce 

 

/Atic 

Message 4 of 8 (834 Views)

Re: Audio Permanently Cut Out

★ Novice

Yeah, I only have that one. @EA_Atic 

Message 5 of 8 (749 Views)

Re: Audio Permanently Cut Out

EA DICE Team

Hmm @rhieeysce  lets go down troubleshooting to see if there anything not letting it work as it should. 

 

Try to do a clean boot to see if there any programs messing with SWBF2. 

 

/Atic 

Message 6 of 8 (727 Views)

Re: Audio Permanently Cut Out

★ Novice

This fixed it @EA_Atic. Thank you for replying quick and sticking with this problem.

Message 7 of 8 (691 Views)

Re: Audio Permanently Cut Out

EA DICE Team
@rhieeysce Glad to hear! Standard smile

/Atic
Message 8 of 8 (622 Views)