Audio Issue on Xbox One

by fletchermez
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Audio Issue on Xbox One

★★★ Newbie

Hello. I've had an audio issue recently where the game volume in Apex Legends is very quiet. The audio settings in the game are at max for everything and it is not the headset I'm using because it works perfectly fine with other games. I've tried deleting and reinstalling the game but that did not do anything? Any solutions? (Xbox One)

Message 1 of 7 (14,690 Views)

Accepted Solution

Re: Audio Issue on Xbox One

[ Edited ]
Champion (Retired)

@fletchermez 

Have you tried to increase the Headset Volume?

Have you tried to decrease the Headset chat mixer to hear more of the Game?  

If you increase Headset chat mixer then you 'll hear more the party chat and less the game audio.

 

Mic monitoring is how much you want to hear yourself while talking, it prevents talking loud.

Also, it makes a constant noise so i don't like it and i have it off.

 

Also go to System>Settings>General>Volume & audio output>Chat mixer> Select Do nothing

 

SI_20200427_204118.jpgSI_20200427_204128.jpgSI_20200427_205420.jpg

 

 

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Message 3 of 7 (14,617 Views)

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Re: Audio Issue on Xbox One

Community Manager

Hey @fletchermez

 

Are you running the sound from your Xbox through your TV, or does it go through something else? Are you using a sound system or headphones instead of the TV sound? 

 

 

/Kent

Kent.png
Message 2 of 7 (14,628 Views)

Re: Audio Issue on Xbox One

[ Edited ]
Champion (Retired)

@fletchermez 

Have you tried to increase the Headset Volume?

Have you tried to decrease the Headset chat mixer to hear more of the Game?  

If you increase Headset chat mixer then you 'll hear more the party chat and less the game audio.

 

Mic monitoring is how much you want to hear yourself while talking, it prevents talking loud.

Also, it makes a constant noise so i don't like it and i have it off.

 

Also go to System>Settings>General>Volume & audio output>Chat mixer> Select Do nothing

 

SI_20200427_204118.jpgSI_20200427_204128.jpgSI_20200427_205420.jpg

 

 

Message 3 of 7 (14,618 Views)

Re: Audio Issue on Xbox One

★★ Novice
@SpyrosFPS The last suggestion did it for me. I had the same issue and somehow my chat mixer was set to the 80% option. Not sure when/ how that happened. Thanks!
Message 4 of 7 (14,587 Views)

Re: Audio Issue on Xbox One

Community Manager

@nmontsoccer02 

 

Thanks for following up and letting us know that worked for you! 

 

 

/Kent

Kent.png
Message 5 of 7 (14,554 Views)

Re: Audio Issue on Xbox One

★ Novice

THX this help me to

Message 6 of 7 (13,605 Views)

Re: Audio Issue on Xbox One

★★★★★ Newbie
@SpyrosFPS Thank you so much, I selected “do nothing” and the sound came back perfectly!
Message 7 of 7 (4,790 Views)