Re: App won't open

by mattp12345
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App won't open

★ Apprentice

Hi,

 

As of around an hour ago, the app won't open on Android. It goes through the load screen, then closes without a message from the app. The first time, Android gave me a pop up saying the app is bugged and to clear cache. I did that and restarted the phone, to no avail. I'm afraid to clear data or uninstall/reinstall, as I believe I've been playing as a guest.

 

Any other troubleshooting steps? Any way to restore my account retroactively?

 

Thanks.

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Accepted Solution

Re: App won't open

★ Apprentice

Uninstalling and reinstalling worked, despite not being logged in. Not sure if app data was saved or if the app checks some sort of device ID.

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Message 2 of 2 (744 Views)

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Re: App won't open

★ Apprentice

Uninstalling and reinstalling worked, despite not being logged in. Not sure if app data was saved or if the app checks some sort of device ID.

Message 2 of 2 (745 Views)