Apex stops responding when i go to desktop!

LilProdigy00 · March 2020

So whenever I leave the game using Ctrl+Esc, Alt+Tab or Ctrl+Alt+Del the game stops responding and I can´t get back in. I then have to close Apex on task manager and get back in the game which isn't ideal. I searched for solutions but didn't find anyone having the same issue. This didn't happen before this season. Hopefully someone has a solution, because I already tried some stuff, like reinstalling the game, which did not work out.

EA_Lanna · March 2020

Hello,

This happens for me on my home laptop @LilProdigy00. My laptops fairly old now, it can just about run some games. ^^;. It might be a similar issue for you. Could you pop up a DxDiag please? The steps here will help you gather one: https://help.ea.com/in/help/pc/how-to-gather-dxdiag-information/

Also, can you remember what troubleshooting steps you've already tried?

Thanks,

- EA_Lanna

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Apex stops responding when i go to desktop!

Original Post

Apex stops responding when i go to desktop!

Re: Apex stops responding when i go to desktop!