October 2019 - last edited October 2019
October 2019
October 2019 - last edited October 2019
@EA_AticNothing happened with these :/ What complicates me is that sometimes the game is running smoothly and sometimes it won't even pass the loading screen.
October 2019
@Zeelmaekers Already done , please check the initial post.
October 2019 - last edited October 2019
Hey @SchiKro
Whoops, i see. Looked over it.
Alright, I got some troubleshooting steps for you.
Clean Driver install.
Download DDU (Display driver uninstaller),
Run it and Have it remove all NVIDIA Software / Drivers.
If you previously Owned an AMD, have it remove those as well.
Download the Driver Package.
Install drivers using Custom.
Uncheck the services you do not use.
Check the Clean Install box.
Disable Fullscreen Optimization
Locate the R5Apex.exe file.
Most of the time located here: (C:\Program Files (x86)\Origin Games\Apex)
Right click this file and select properties.
Go to Compatibility and check Disable Full screen Optimizations.
If you could try these steps for me and let me know if that changes anything.
October 2019
@Zeelmaekers Thanks for your time.
Thank you both for your suggestions , there has been an update of about 800mb about an hour ago and seems the problem to be fixed. If this problem come up tomorrow again, i will follow Zeelmaekers steps and let you know.
October 2019 - last edited October 2019
Yesterday everything worked normaly and i got a chance to log in once today. I now cannot "start" the game again , as i mentioned in first place.
@Zeelmaekers I tried your steps today, as you mentioned and nothing happened, thank you anyway.
@EA_Atic Please do something about it asap, i am unhappy with the situation. A 0.8gb patch seemed to have fixed the problem yesterday , but it obviously didn't, and i don't think it is my pc's fault whatsoever.
I am losing all the exp , sr and daily challenges, i could get and accomplish, having this problem since last Saturday (5 days now).
October 2019
Hey @SchiKro
Thanks for updating us.
Do you have this problem in other games ?
You have a lot of bad_module_info crashes.
Could you make sure all drivers are up-to-date.
And have the latest BIOS on your system.
A handy tool to see if all drivers are up-to-date is easy driver
If you have a spare GPU laying around, could you try that GPU and see if that changes anything?
October 2019
Ok , i have tried , possibly , everything you said (except to change the gpu as i dont have any spare).
The game sometimes will let me play and some not.
I don't know what is going on , i have reinstalled gpu drivers about 5 times and nothing changed.
It is the last chance i give to the game to run following your recomendations ,otherwise i will uninstall it completely.
It is not vitable to try 10 different things everytime i want to play in order to have fun. I like the game a lot , but i lose so much time in order to play for an hour and i dont even know what helped the game to run each time.
I updated everything , I tried to run the game with previous gpu drivers' versions , i tried uninstalling recently downloaded programmes ect.
Please make your last recomendations or let me just rip the game from my pc.
( @Zeelmaekers @EA_Atic )
PS. It is insane you (as EA) wouldn't let me speak in help chat because once i tried to, the indicator said 45min and i went to take a shower and after 15min your service had answered me and didn't let me try chatting with them again (at least 3-4 days after the incident). Call's option won't help as i am from Greece and you don't support calls to this country of Europe, as i found out !!!!!!! (you dont have the country code available for calling)