July 2021
After I pass the main menu into the menu where you can choose what game you desire and character. A blue screen appears saying ps4 is over heated. The ps4 fan spins very fast as if it needs cooling down, and the ps4 shuts off automatically. I cant play the game. This only happens when trying to play Apex. It is as if the game itself causes the shut down. My ps4 has been cleaned and well ventilated. The shut down happens only when opening this game. Even after my ps4 has been off for a day and i try playing the game first it says system overheated and shuts down my ps4. Has anyone stopped this from happenning? Its a bug i doubt EA will address or fix. They ll try to say its not the game. Probably because of money. They dont have enough to fix or the issue is not as widespread.
July 2021
Hey, @Kremlocke1
Posts like this are always concerning. We don't want to see consoles suffer hardware issues from our games.
I need to ask you some questions here to see what we can do.
July 2021
1. Ps4 Pro/ star wars edition.
2. I do not use an external hard drive.
3. There are no devices plugged into the ps4.
4. There is 400 GB unused.
5. Yes ive reinstalled the game.
6. My ps4 is in the open.
7. The power is plugged into an extension cord.
It shuts the ps4 down 75% of the times i try to play apex. When the game works a blue screen still pops up warning of overheating and i push x to exit the warning blue screen, then it finishes loading and i can play.
So the blue screen pops up in the menu where i press triangle to search for a game... while on that screen the fans starts spinning loudly and the blue s reen od overheating pops up... some times it allows me to press x to exit, most of the time it shuts the system off.
July 2021
July 2021
The ps4 isnt hot when it shuts down saying overheated.
Yes it shuts down even when plugged directly into the wall. I checked. Could i send you a short video showing it cut off. Is sending you a video on here even possible?
August 2021
Have you tried playing the game with it plugged into a different outlet in the house to rule out the possibility of it being electrical related? You can upload a video on here if you have enough XP. If not, a link to a YouTube video is acceptable.
October 2021
Okay, here is a link to a video just created Oct. 2nd.
October 2021
October 2021
The ps4 is upright. Apex is the first thing id try to play after powering on the ps4 and it still flashes to hot. Not all the time though.
October 2021
@Kremlocke1
Does the console actually feel warm when it crashes though?