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Apex servers all broken-"unable to connect to ea servers"

by jumpgibson
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Original Post

Apex servers all broken-"unable to connect to ea servers"

★★★★ Newbie

Apex unable to connect to EA servers, data center shows EVERY server having -1 ping and 100% packet loss, please help. WIndows 10

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Re: Apex servers all broken-"unable to connect to ea servers"

Community Manager

Hey @jumpgibson can you take a look at go through our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

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