Apex on Steam - after EA animation the game closes

by MetalRaf_RD
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Apex on Steam - after EA animation the game closes

★ Novice

I have deleted the game in origin and deleted origin also then I have downloaded it in steam but the game after the EA animation always closes, I have tried everything and still cannot play in steam, please help

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Accepted Solution

Re: Apex on Steam - after EA animation the game closes

EA DICE Team

Hey, @MetalRaf_RD make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

 

You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

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Message 2 of 2 (159 Views)

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Re: Apex on Steam - after EA animation the game closes

EA DICE Team

Hey, @MetalRaf_RD make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

 

You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

Message 2 of 2 (160 Views)