Re: Apex legends

by EA_Kent
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Original Post

Apex legends

★★★ Newbie

Keeps saying unable to connect to servers

Message 1 of 8 (561 Views)

Re: Apex legends

Community Manager

Hi @elsuciio69

 

There are some steps we can try that might help with the connection issues you've been seeing. 


A good place to start off would be with the basic connection steps over at the EA Help website. If you're still getting the same error message afterward check out the platform-specific steps as well: 

 

- PC

- Xbox One

- PlayStation 4

 

Let me know if you're still having the same issue after that. Thanks!

 

 

/Kent

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Message 2 of 8 (530 Views)

Re: Apex legends

★ Novice

Hello!

 

I did all basic connections steps and still doesnt work.

 

Ive been playing for few hours and accidently i cant join the serwers. I reinstalled origin and the game and it didnt help.

 

Is any solution?

Message 3 of 8 (511 Views)

Re: Apex legends

★★★★★ Apprentice
@iDRockstar23 No, wait for a miracle EA fix their servers
Message 4 of 8 (509 Views)

Re: Apex legends

Community Manager

Hey @iDRockstar23

 

Which platform is it that you're playing on? When are you running into that error message? Is it coming up right when you try to start up the game, or is it when you try to queue for a match?

 

 

/Kent

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Message 5 of 8 (492 Views)

Re: Apex legends

★ Novice

PC and here's screenWhatsApp Image 2020-08-22 at 14.42.40.jpeg

Message 6 of 8 (486 Views)

Re: Apex legends

★ Novice

Yesterday, i TURN OFF IPv6 protocol and it works. Ive been playing for one hour and game crash with "finsing matchmaking and error 440" Today it works again. 

 

I dont know if it work but i can play already. Maybe it helps !

Message 7 of 8 (461 Views)

Re: Apex legends

Community Manager

@iDRockstar23 

 

Good to know! Thanks for the update. Thumbs up

 

 

/Kent

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Message 8 of 8 (431 Views)