Help us improve Answers HQ! Take Survey No, Thanks

Re: Apex legends unable to connect to EA servers[ps4]

by yq1fmup8pxx0

Original Post

Apex legends unable to connect to EA servers[ps4]

★★★★ Novice

My internet connection is well. Can play others online games, but apex throws me connection error second day in a row.

Last week i took console to another place and used internet connection from another provider using lan cabel. But when i came home and tried to play(via wi-fi) i faced this problem(at the same tine my friend was able to play without problems). It feels like problem appeared after connected internet via lan port(always used wi-fi before) so some settings could be changed automatically. 


Message 1 of 3 (106 Views)

Re: Apex legends unable to connect to EA servers[ps4]

★★ Newbie
Me too, except I'm on Xbox One. Nothing is working.
1) I made a new EA account (which neither Xbox or Ea account is banned and both Xbox accounts have Gold Memberships active)
2) I disconnected and re-connected my Router and Wifi, still no help.
3) I followed EA's "instructions" as well, still nothing.

Last night I was playing so I don't know why it's not working. I checked my emails, no bans and I wouldn't be banned anyways.

Please EA, help us!
Message 2 of 3 (36 Views)

Re: Apex legends unable to connect to EA servers[ps4]

★★ Newbie
It’s this weekend long, non-stop network issues.
Feels like it only started with me since I installed the patch.

The weird thing is that I sometimes get thrown to the main menu and when trying to connect to the main server it fails and fails and fails to connect.
But when I close the game and open again, it all of a sudden does connect.
Doesn’t feel like a network issue, but software issue...
Message 3 of 3 (72 Views)


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help