September 2019
My game constantly keeps loading at the black screen right after you hit continue
I've reinstalled the game thrice and no luck
It's been a week and nothing has changed
I'd love for some help
Thank you
Solved! Go to Solution.
September 2019
Download and install any available Windows Updates: https://answers.ea.com/t5/Technical-Issues/Apex-crushes-after-EA-Respawn-logo-doesn-t-create-crash-l...
Try these steps too: https://answers.ea.com/t5/Technical-Issues/Framerate-drop-after-update/m-p/8174724#M50577
If your issue continues, please post your Dxdiag report here so we can check that your machine meets the minimum requirements for this game:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
MINIMUM REQUIREMENTS
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB
Thanks.
September 2019
Download and install any available Windows Updates: https://answers.ea.com/t5/Technical-Issues/Apex-crushes-after-EA-Respawn-logo-doesn-t-create-crash-l...
Try these steps too: https://answers.ea.com/t5/Technical-Issues/Framerate-drop-after-update/m-p/8174724#M50577
If your issue continues, please post your Dxdiag report here so we can check that your machine meets the minimum requirements for this game:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
MINIMUM REQUIREMENTS
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB
Thanks.
July 2021
I have this problem too and I tried whatever I could do to fix it but it's still there
it has been a few days now and it's still the same
please help :/
July 2021
DO NOT INSTALL ANYTHING!! DO NOT TRY TO REINSTALL THE GAME! IT'S JUST A WASTE OF TIME AND EFFORT.
The problem is on their end and they need to fix it. either the patch had issues or the servers, but it's NOT ON YOUR SIDE!
July 2021
me2 thanks
July 2021
July 2021
The problem is that they don't seem to want to do anything with it and I can't play the game for more than 3 weeks now. It's quite sad.
July 2021
what should we do now ?
stop playing ?
July 2021
July 2021
I had this exact issue starting this morning after I updated my Nvidia drivers to 471.41. I rolled back the drivers to 471.11 and the game runs fine immediately after.