Apex legends progress reset due to linking of accounts

by DudePerfect73512
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Original Post

Re: Apex legends progress reset due to linking of accounts

★ Novice

Haha I relinked my ps4 account back and got all my stuff u a liar😂 Bozo

Message 11 of 71 (1,244 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

@Churro2Goated 

 

I wasn't aware you could relink the original account and have everything return. I have now confirmed that's how it works. Apologies for the misinformation.

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Message 12 of 71 (1,228 Views)

Re: Apex legends progress reset due to linking of accounts

★★★ Newbie

Is that why i was given absolutely no warning when unlinking? What kind of bs is this, if you are gonna take my stuff atleast completely reset the account because now i have a battlepass but i cant claim any loot from it alongside a bunch of meaningless levels so its even harder to get my characters and skins back. 

Message 13 of 71 (1,202 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

@duckboimcquack 

 

There is a warning you need to agree to when unlinking accounts. You can also find this posted here.

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Message 14 of 71 (1,190 Views)

Re: Apex legends progress reset due to linking of accounts

★★★ Newbie

I have literally just told you that the warning never came up. Honestly tho what is the point of taking all of my stuff but not my progress? I now have meaningless levels that only make it harder for me to get my stuff back and i cannot claim any rewards from the pass! I have absolutely no way of getting my stuff back because the email of my old account is gone and i cant even start from scratch.

Message 15 of 71 (1,175 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

@duckboimcquack 

 

You can try going through the account recovery process to gain access to the account again. To do that, open a case here. As far as not seeing the warning goes, we're not aware of any issues with this but will keep an eye out for other reports.

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Message 16 of 71 (1,172 Views)

Re: Apex legends progress reset due to linking of accounts

★★★ Newbie

For someone to put all of this progress and money into a game only to have it be taken away is some bull. How can EA do that to customers who avidly play and contribute to community. I agree, what a SCAM. No one's hard earned progr we should be taken away because of a simple unlinking process. What a waste of a company and game, TRAGIC.

Message 17 of 71 (1,135 Views)

Re: Apex legends progress reset due to linking of accounts

★★★ Newbie

How did you relink your apex account back to ps4?

can you tell me the process Please!

 

Message 18 of 71 (1,105 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

Hello, @ninjanpyjama.

 

You can find all those details here.

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Message 19 of 71 (1,092 Views)

Re: Apex legends progress reset due to linking of accounts

★ Novice
@Churro2Goated Could you help me get my stuff back I lost everything.
Message 20 of 71 (993 Views)