Apex legends progress reset due to linking of accounts

by DudePerfect73512
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Apex legends progress reset due to linking of accounts

★★ Novice

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support could bypass the unlink restriction of 6 months then then I could link it back to the original ea account and get my progress back please help me

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Accepted Solution

Re: Apex legends progress reset due to linking of accounts

Community Manager

Hi there, @DudePerfect73512.

 

Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

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Message 2 of 71 (11,095 Views)

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Re: Apex legends progress reset due to linking of accounts

Community Manager

Hi there, @DudePerfect73512.

 

Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

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Message 2 of 71 (11,096 Views)

Re: Apex legends progress reset due to linking of accounts

★★ Novice

Okay but can you atleast remove the restriction of 6 months please

Message 3 of 71 (11,078 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

@DudePerfect73512 

 

I'm very sorry, but we can't remove that restriction.

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Message 4 of 71 (11,075 Views)

Re: Apex legends progress reset due to linking of accounts

★★★ Newbie
@EA_Aljo i had the same thing happen to me so if I wait the 6 months and link back the account to the original ea account will I be able to get my stuff back?
Message 5 of 71 (11,036 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

@skezzerjuiceee 

 

Your content and progress won't return. This happens when unlinking the account so it's not there when you relink it since it's already gone.

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Message 6 of 71 (10,976 Views)

Re: Apex legends progress reset due to linking of accounts

★ Novice

That’s cap cause I was taking to a guy and he said once u relink it to the original account u get all ur stuff back

Message 7 of 71 (10,896 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

@Churro2Goated 

 

I'm very sorry, but this is not correct. You keep your level only when unlinking accounts.

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Message 8 of 71 (10,889 Views)

Re: Apex legends progress reset due to linking of accounts

★ Novice

This is BS how y’all do this EA is a scamming company 

Message 9 of 71 (10,885 Views)

Re: Apex legends progress reset due to linking of accounts

Community Manager

@Churro2Goated 

 

There's a warning before unlinking accounts that this will happen. Unfortunately, there's nothing else we can do about this.

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Message 10 of 71 (10,883 Views)