Apex legends not loading xbox one

by Only1ChasinDotz
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Original Post

Re: Apex legends not loading xbox one

Community Manager

@BambyBuu 

 

Are you getting this after power cycling your console? If so, try clearing the alternate MAC address with these steps:

 

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

 

Try playing again and let me know if you continue to have the same problem.

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Message 21 of 196 (2,158 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

It said error loading “common.rpak” and kicked me off again.

Message 22 of 196 (2,152 Views)

Re: Apex legends not loading xbox one

Community Manager

@BambyBuu 

 

Just to be sure, you said you're playing on Xbox One, right?

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Message 23 of 196 (2,148 Views)

Re: Apex legends not loading xbox one

★★★★ Novice


That is correct.

Message 24 of 196 (2,146 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

Any new leads?

Message 25 of 196 (2,121 Views)

Re: Apex legends not loading xbox one

Community Manager

@BambyBuu 

 

Try deleting and installing Apex Legends. Let's see if that helps.

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Message 26 of 196 (2,121 Views)

Re: Apex legends not loading xbox one

Community Manager

@BambyBuu 

 

I am responding as quick as I can. Please be patient. Thank you.

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Message 27 of 196 (2,111 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

I am trying the reinstall method now.

i apologise I just thought you left or something.

sorry Frown

Message 28 of 196 (2,109 Views)

Re: Apex legends not loading xbox one

Community Manager

@BambyBuu 

 

I'm still here for a couple of hours. I just have a lot of different messages and forums to monitor so it can take a bit to respond.

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Message 29 of 196 (2,081 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

Hello, I tried it again today but it says there is a problem with your saved games. I did what it told me to do but it still doesn’t work

Message 30 of 196 (2,031 Views)