Re: Apex legends not loading xbox one

by EA_Aljo
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Original Post

Re: Apex legends not loading xbox one

Community Manager

Hello, @BambyBuu 

 

What exactly is happening and what is the error you are seeing? Thanks!

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Message 11 of 196 (2,210 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

Sorry, I load it multiple times and it just doesn’t work. It crashes the game, exiting it

Message 12 of 196 (2,204 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

Hello?

 

Message 13 of 196 (2,202 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

Please may someone help me?

Message 14 of 196 (2,195 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

Please?

Message 15 of 196 (2,191 Views)

Re: Apex legends not loading xbox one

Community Manager

@BambyBuu 

 

Please don't spam messages asking for a response. Thank you Standard smile

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
Message 16 of 196 (2,186 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

Sorry. I apologise.

i will text back in a few mins to tell you what happened

i mean comment

Message 17 of 196 (2,183 Views)

Re: Apex legends not loading xbox one

Community Manager

@BambyBuu 

 

Sounds good. Thank you.

Aljo.png
Message 18 of 196 (2,160 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

It said: error reading “rpak” error 0x0000045d

 

Message 19 of 196 (2,154 Views)

Re: Apex legends not loading xbox one

★★★★ Novice

And kicking me out of the game

Message 20 of 196 (2,153 Views)