Forum Discussion

dwalsh27's avatar
dwalsh27
6 years ago

Re: Apex legends keeps crashing before I even land on Xbox one x

@EA_Darko Have spoke with Microsoft and tried full reset and had same issue! Now doing a full Factory reset Xbox guru said that if this still persist then it’s definitely not a hardware issue and an issue with account synchronisation on apex which means it is definitely an issue on you end! Said if apex sends me wrong info it will cause it to crash. Says this is extremely rare but does happen from time to time! Would also explain why I have had this issue previously for it then to randomly just fix itself




2 Replies

  • dwalsh27's avatar
    dwalsh27
    6 years ago

    Final step for me now is to reinstall again! Make a new profile. If it’s let’s new profile play but not my original where I have spent all the money then it’s an issue with you guys and I am entitled to full refund he says... hopefully it won’t come to that! Can you help with that if it does? 

  • Iamurdeath's avatar
    Iamurdeath
    5 years ago

    This is 100% an Apex issue, it started in season 5 when they added the rejoin feature I constantly get kicked or have the game crash and get server timeout errors. Man fix your game Apex because it’s broken terribly atm. 

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legends keeps crashing before I even land on Xbox one x","id":"message:5404721","entityType":"FORUM_TOPIC","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5404721","revisionNum":1,"repliesCount":30},"Conversation:conversation:5404721":{"__typename":"Conversation","id":"conversation:5404721","solved":false,"topic":{"__ref":"ForumTopicMessage:message:5404721"},"lastPostingActivityTime":"2021-02-10T19:22:42.702-08:00","lastPostTime":"2021-02-10T19:22:42.702-08:00","unreadReplyCount":30,"isSubscribed":false},"ModerationData:moderation_data:5404729":{"__typename":"ModerationData","id":"moderation_data:5404729","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5404729_1":{"__typename":"Revision","id":"revision:5404729_1","lastEditTime":"2020-02-22T05:27:50.771-08:00"},"ForumReplyMessage:message:5404729":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3944334"},"id":"message:5404729","entityType":"FORUM_REPLY","eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/message:5404721/message:5404729","revisionNum":1,"uid":5404729,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:5404721"},"subject":"Re: Apex legends keeps crashing before I even land on Xbox one x","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:5404729"},"body":"@EA_Darko Have spoke with Microsoft and tried full reset and had same issue! Now doing a full Factory reset Xbox guru said that if this still persist then it’s definitely not a hardware issue and an issue with account synchronisation on apex which means it is definitely an issue on you end! Said if apex sends me wrong info it will cause it to crash. Says this is extremely rare but does happen from time to time! Would also explain why I have had this issue previously for it then to randomly just fix itself




","body@stringLength":"653","rawBody":"@EA_Darko Have spoke with Microsoft and tried full reset and had same issue! Now doing a full Factory reset Xbox guru said that if this still persist then it’s definitely not a hardware issue and an issue with account synchronisation on apex which means it is definitely an issue on you end! Said if apex sends me wrong info it will cause it to crash. Says this is extremely rare but does happen from time to time! Would also explain why I have had this issue previously for it then to randomly just fix itself




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Apex legends keeps crashing before I even land on Xbox one x","moderationData":{"__ref":"ModerationData:moderation_data:5404730"},"body":"

Final step for me now is to reinstall again! Make a new profile. If it’s let’s new profile play but not my original where I have spent all the money then it’s an issue with you guys and I am entitled to full refund he says... hopefully it won’t come to that! Can you help with that if it does? 

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This is 100% an Apex issue, it started in season 5 when they added the rejoin feature I constantly get kicked or have the game crash and get server timeout errors. Man fix your game Apex because it’s broken terribly atm. 

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