June 2020
Solved! Go to Solution.
June 2020
June 2020
June 2020
Is it possible that someone else might have been able to log into your EA Account other than yourself? Have you noticed any notifications regarding login attempts or anything like that?
/Kent
June 2020
June 2020
I have the exact same problem where my friends have told me that I appear online in Apex Legends Lobby even though I'm not online. Problem started maybe a week ago.
I've also tried reinstalling and password reset.
June 2020
I have the same problem. Changed my pw, uninstalled origin. Its been showing me as online for about 2 weeks now. Even when my pc is turned off.
June 2020 - last edited June 2020
This should be on the top of the list.
Affected account/Origin show some strange behaviors :
-randomly switches the status from offline to 'in lobby', or vice versa. friends can get multiple notifications from the changes.
-even more, offline users still can get affected; they appear online or in lobby even though they are actually not logged in.
June 2020
Thanks for the updates everyone.
I'll pass these details along to the team for a look.
/Kent
June 2020
Hi everyone.
We're looking for a bit more information to help with this investigation.
When you have a chance can you run an Origin Error Report and send the report ID to me here? For more details on how to run it check out the EA Help website. Once you have the report ID please share it here.
Thanks!
/Kent