Apex legends is lagging and has major packet loss at times
by MACR3YTOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1060 6GB
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? macr3yt
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? mirage octane lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in game issue (both normal and elite queue)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. playing the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? unsure
When did this happen? (dd.mm.yy hh:mm) ongoing issue
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? major lag and packet loss
What should be happening instead? smooth gameplay at 60fps
Steps: How can we find the bug ourselves? play the game in the eu servers
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1060 6GB
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? macr3yt
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? mirage octane lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in game issue (both normal and elite queue)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. playing the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? unsure
When did this happen? (dd.mm.yy hh:mm) ongoing issue
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? major lag and packet loss
What should be happening instead? smooth gameplay at 60fps
Steps: How can we find the bug ourselves? play the game in the eu servers
plz fix the lag and packet loss in the eu servers
If you're still having poor connectivity in game can you post details in this thread below so we can pass it along to the Apex Legends team to help improve server quality?
https://answers.ea.com/t5/Technical-Issues/Data-Center-info-gathering-thread/td-p/7934244
We have some steps below if you wanted to give them a try to see if you see improvement in game. Thanks for reaching out and hope these steps below alleviate some of the lag for you.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Port Forwarding
https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
