June 2019
On 430.86 are problem?
June 2019
Yes on 430.86 this error still occurs
June 2019
June 2019
I don't know about his spec but for example i have rtx 2060 and 550w power suply seasonic and I have this crash only in apex otgher games run just fine and benchmarks are stable.
June 2019
I never overclock my card. If this problem results from a weak power supply, I'm not going to buy a new one just to play this game. It's ridiculous.
July 2019
How do you know a weak power supply can cause this crash? Genuinely curious because I also am having this issue and I just bought a new 850W EVGA GOLD+ PSU
August 2019
Happening as well. The error prevents the game from loading now.
Spec:
X470 F Gaming (MOBO)
Ryzen 7 3700X
ASUS Radeon 5700XT
August 2019 - last edited August 2019
Hello everyone. My name is Manuel and I am part of the NVIDIA Customer Care team. I would like to collect some information from users experiencing DXGI errors while playing Apex Legends with GeForce graphics cards so that our team can look into this. Here are some ways you can help us:
1) Fill out the NVIDIA driver feedback form below. Include as much information as you can to help us reproduce your system (graphics settings used, how long does it take to reproduce, any suggests are appreciated):
GeForce Feedback
2) For more advanced users, it would help us out a lot if you could collect a full crash dmp file when the game crashes. The following FAQ explains how to collect full dmp files:
https://nvidia.custhelp.com/app/answers/detail/a_id/3335
The email address to send the dmp file is located at the end of the FAQ above.
If you are sending a full dmp file, please also send us your Microsoft System Information file as described below so we know what your system configuration is like as well:
https://nvidia.custhelp.com/app/answers/detail/a_id/2507/
Thank you in advance for your assistance.
Regards,
Manuel
NVIDIA Customer Care