Re: Apex legends - dxgi_error_device_hung

by EA_Barry
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Original Post

Re: Apex legends - dxgi_error_device_hung

★★ Novice

rolled back gpu drivers. repair, reinstall apex/origin, lowering graphics settings, deleted cache. stock/oc/dc gpu and cpu. nothing seems to work for me. im on a fresh Win10 install with latest update. sad this is the first time i enjoyed a BR game. 

Message 71 of 340 (2,863 Views)

Re: Apex legends - dxgi_error_device_hung

★★ Guide

i can also confirm that 417.71 complete fixed my crashes since 5+ days.

With 418.81 and up the driver crashes after 10 minutes, after 30 minutes and sometimes after 1-2 Hours.

 

With 417.71 i can also play very long sessions 8+ hours and no crashes.

 

I also noticed flickering and FPS stuttering with 418.xx in some Areas with brown( mountain) textures, with 417.71 there is no black flickering and no FPS drops.

 

-my system

CPU: i9-7920X || Motherboard: ASUS WS-X299-PRO || RAM: 4x 4GB G.Skill DDR4 2666+
Monitor: Dell S2718HN ( HDMI 2.0 )
GPU: EVGA GeForce RTX 2080 XC ULTRA
HDD: 2x Samsung 960 EVO NVMe 250GB - RAID 0 || PSU: Cooler Master V750
OS Build: Win10 x64 - 1809

 

i dit also more testing with 418.91 and i can tell for sure it doesn't matter which graphic settings i use. ( High/low/mid )
also i temporally played with FPS look to 30 and unlimited FPS ( max_fps "0" ) the Driver /engine was still crashing randomly and ofc. without any overlays like Origin or MSI Afterburner
The Only App that runs in the background is discord.

 

 

And yes i also under clocked my graphic Card to both -150MHz memory and GPU, but still crashed

Message 72 of 340 (3,204 Views)

Re: Apex legends - dxgi_error_device_hung

★★★ Newbie

I am having the same issue.

-RTX 2070 XC ULTRA

-i5 8600k

-16gb RAM

Message 73 of 340 (3,086 Views)

Re: Apex legends - dxgi_error_device_hung

★★★★ Novice
bump
Message 74 of 340 (3,046 Views)

Re: Apex legends - dxgi_error_device_hung

★★ Apprentice
latest nvidia driver still not fixing this problem
Message 75 of 340 (3,033 Views)

Re: Apex legends - dxgi_error_device_hung

★ Novice

Same problem.

i9 9900k 2070 ti

Message 76 of 340 (2,734 Views)

Re: Apex legends - dxgi_error_device_hung

★★★ Novice
I think I've only played .5 games where this issue didn't crash the game every time.

2080ti.
Message 77 of 340 (2,714 Views)

Re: Apex legends - dxgi_error_device_hung

Community Manager

For NVIDIA users, reverting to the 417.35 drivers has been marked as a solution here, others have posted that the 417.71 driver set is working for them.

 

When you run the driver setup, be sure to choose the Advanced installation and then DEselect the optional GeForce Experience component and also do select the Clean Install option.

 

Reboot for good measure and then retry playing. Thanks.

barry.png
Message 78 of 340 (2,623 Views)

Re: Apex legends - dxgi_error_device_hung

★★★ Novice

This worked for me. Only 1 crash in like 30 games compared to the every 2nd-3rd game...

 

Create a fix.reg file on your notepad with the following command (copy all)

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrDelay"=hex(b):08,00,00,00,00,00,00,00

 

apply and restart pc. for everyone wondering what this is. It basically gives the application 8 more seconds before it crashes preventing most crashes.

 

You welcome

Message 79 of 340 (2,613 Views)

Re: Apex legends - dxgi_error_device_hung

★★ Guide
Don't use that, this will mostly end up in a Blue screen or complete PC freeze
Message 80 of 340 (2,603 Views)