Re: Apex legends crashing mid game

by MAX1hun
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Original Post

Re: Apex legends crashing mid game

★ Apprentice

This video helped me out

https://youtu.be/3n_QTt3y_Zc

Message 191 of 199 (1,037 Views)

Re: Apex legends crashing mid game

★ Apprentice

Apex Legends does not support phenom processors 

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Re: Apex legends crashing mid game

★ Apprentice

Any update or fix for this yet?

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Re: Apex legends crashing mid game

Community Manager

@thebeast117 

 

Can you post your PC specs for us? The team has fixed a significant amount of crashes since launch but still working on some, but it's possible we will be able to fix this for you by narrowing down what's causing it once we get your specs.

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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Re: Apex legends crashing mid game

★ Apprentice

Sure thing!

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Re: Apex legends crashing mid game

Community Manager

@thebeast117 

Is it possible to update your Windows to the latest build and download the latest driver for your video card? (Search "Windows Updates" in your desktop search bar)

GeForce Experience

https://www.nvidia.com/en-us/geforce/geforce-experience/

 

Try turning down the Texture Streaming Budget via the in-game settings too. Let's see if that helps. Thumbs up

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Re: Apex legends crashing mid game

★ Novice

I was fine, then the update today started crashing mid game no errors.

Message 197 of 199 (950 Views)

Re: Apex legends crashing mid game

Community Manager

@RealMintyburst 


If you're on PC we are requesting DxDiag and crash reports in this post below. 

 

https://answers.ea.com/t5/Technical-Issues/Crash-after-update-Season-1/td-p/7704502

 

We've seen some players avoid crashes after a fresh reinstall, lowering their Texture Streaming Budget, capping their frame rate. We have a variety of workarounds that have been success for the community found here

 

Thank you for all for hanging in there with us. The team is committed to tackling crashes and recently mentioned an update on their progress in a check-in found here.

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Re: Apex legends crashing mid game

★★★ Newbie

Crash log / screenshot:

https://app.box.com/s/dq3i9j2ret7he9f0g5700ixhucaoh4ao

 

VRAM settings problem / MAX used video RAM error

Warning setting a larger streaming budget than recommended for detected VRAM 6052MB 

 

VGA VRAM 6GB!!! :o

 

The game please check the available video memory.

I am forced to reduce 6GB VRAM ->4 GB VRAM

 

Error Correction can, for example: manually reduce video memory settings.

many 6GB Video Cards are available in the GTX 1060 / 1660 / 1660Ti



PC

MB Z97-K [2902] 

CPU i5 4570 

RAM 12GB (3x4GB)

VGA DUAL-GTX1060-O6G (6GB!!!)

SOUNDCARD XONAR DX

PSU CTG-600

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