Apex legends-connection to server times out [PS4]

[Legendary-Leek]

I’m having a problem when I try to load a match I get kicked out and get a error message that says “connection to server timed out” as the picture shows word from word. please help!!! 

[EA_Atic · Accepted solution]

Hey @Legendary-Leek  can you take a look on our connective guide to see if helps out https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

let us know what you tried and if that did work out.  

/Atic 

[SplashGodZayy]

Same problem

[Erfantm1383]

I downloaded 19 gigabytes and  did not get anything

Why did you not fix this problem 

Many have this problem

[EA_Atic · Accepted solution]

Hey @Legendary-Leek  can you take a look on our connective guide to see if helps out https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

let us know what you tried and if that did work out.  

/Atic 

[Cloudfps1]

I've already tried everything on this, but seriously cannot play. What do I do? I was able to play before the latest update, but now I just constantly get kicked. It's been two weeks now.

[THEknifeWIFE]

I’m having this same issue. Ran all of the connectivity trouble shooting, still cannot join any matches, Solo or in a squad.

[EA_Blueberry]

@THEknifeWIFE 

Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4) It's been working for people having constantly having disconnections/server timeout errors.

Have you tried switching to a static or dynamic IP?

[THEwifeKNIFE]

I have tried changing me DNS, as well as switch to LAN and WiFi Connection’s seeing if the problem was connectivity to the network. 

I have not yet tried a static IP.

Although, this is localized to Apex Legends for me. All other games run flawlessly online. Ie: Destiny, For Honor and COD. 

Apex is the only one to give me issues with server connection. 

[athavulf]

No, this doesn’t work. For most everybody with this issue, Apex is the only game that isnhaving the problem. We have 0 issues playing or connecting to other games. Please FIX IT.

[THEwifeKNIFE]

Wanted to give an update. As if the patch that was released 06/05, I can play with no issues whatsoever. Played at least 15 games last night with no issues. Not sure what it was, but you guys fixed it.