crush

by kkrgo
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Original Post

Apex legends crashing on startup

★★★ Newbie

Apex Legends is crashing on startup, according to a post I made on reddit, I am not the only one. It is happening during startup. This is on PC, via Steam. I have a 5950x and a 4070. 64 GB of ddr4 memory. 

 

I get a very laggy intro video and it freezes eventually and crashes. Now I am simply getting a white or black screen followed by a crash. There are usually no error codes, but sometimes it gives the following error message : The instruction at 0x00007FF839400001 referenced memory at 0x00007FF839400001. The memory could not be written. 

 

I also occasionally get an easy anti cheat violation message a few minutes after the game crashed. 

 

I have reinstalled the game two times, tried limiting fps to 240, or 100, or 60. I tried fixing anti cheat but the anti cheat setup file refuses to open, it just pops up for a millisecond and disappears. I tried deleting all anti cheat files from my pc and reinstalling apex but no luck. I also tried verifying integrity of game files via steam but once again, no luck. I also deleted all temp files. Nothing is working. I have spent 3 or 4 hours now trying to fix this issue. 

 

Any help would be appreciated. 

Message 11 of 46 (933 Views)

Re: Apex legends crashing on startup

★★ Guide
@Sebikillo Yesterday happend the same with me. https://answers.ea.com/t5/Technical-Issues/Apex-freeze-crash-after-a-few-seconds-after-today-s-updat... Here, with other people we discussed, and they pushed out some update and it was fine. now today the same happening because another update was downloaded.. Idk what update and why..
Message 12 of 46 (911 Views)
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Re: Apex freeze/crash after a few seconds after today's update

★★ Guide

Hi @EA_Mako 

Today the same happening :\ yesterday after the fix was fine. I can see there was an another update today?

Message 13 of 46 (890 Views)
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Game crash 5 seconds after loading easyanticheat

[ Edited ]
★★★ Novice

This problem happened on steam version of the game after recent update. After starting the game the crash report handler window appears. What should i do? Am i the only one?

Message 14 of 46 (900 Views)

Re: Game crash 5 seconds after loading easyanticheat

★★ Guide
@ReLaX120708 same here again.. yesterday was fixed now today its happens again.. :'(
Message 15 of 46 (895 Views)
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Apex still crashing instantly even after the patch for the patch

★★★★★ Novice

Its the next day after they pushed the fix for the patch that broke the game and i've even just reinstalled like 5 minutes ago and ITS STILL CRASHING

Message 16 of 46 (888 Views)

Re: Apex freeze/crash after a few seconds after today's update

★★★★★ Novice
@EA_Mako Still not fixed
Message 17 of 46 (882 Views)

Re: Apex freeze/crash after a few seconds after today's update

★★★ Newbie

I saw X post, but it hasn't improved my environment at all.
The STEAM version freezes halfway through the boot screen and the software crashes.
My friend is also getting the same error.
I think this problem is continuing.

Message 18 of 46 (861 Views)

Re: Apex freeze/crash after a few seconds after today's update

★★ Guide

anyone?!

Message 19 of 46 (900 Views)
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crush

★★ Novice

When I launch the Steam version of the game, it crashes in the middle and I can't play the game.

Message 20 of 46 (768 Views)
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