Apex freeze/crash after a few seconds after today's update [ Edited ]

[TheDjent1st]

Hello,

after today's update the game freezes and crashes a few seconds after starting. A few hours before I could play without issues.

I don't even have to do anything and it freezes/crashes just sitting in start screen.

Steam version.

What I tried:

-restarted PC

-verified game files

-disable steam overlay

-removed launch options

-closed MSI Afterburner (because of Rivatuner overlay)

Main PC specs:

CPU Ryzen 7800x3d

GPU RTX 3080ti

32GB RAM

Edit:

Also tried enabling the graphics settings as mentioned in another thread from a few months ago:

"

Sun Shadow Detail - > High
Sun Shadow Coverage - > High
Spot Shadow Detail - > High
Dynamic Spot Shadows - > Enabled. 

"

And deleting Apex folder in "C:\Users\[Username]\Saved Games\Respawn".

Updated graphics driver too.

Still no difference, still crashes...

[EA_Mako · Accepted solution]

Hey everyone,

This should be resolved, thanks again for the patience.

Please give it another try next time you have a chance to hop back in-game and let us know if you're still seeing an issue.

[ItzN0tU]

@TheDjent1st the same happens to me.. what an awesome update

[doooleyy]

Same. Should we reinstall the game ?

[EA_Mako]

Hey folks,

Sorry to see you've had some trouble with this. We've just pushed a fix that should help correct this on Steam.

Can you try restarting the game and checking again? You should be able to get back in now, though it may help to Verify File Integrity if you're still seeing this.

[Cmonchix_utube]

Guys u need to close your macro apps like ghub ,razer synapse or something like that.. and restart ur pc and enjoy ur game without macro lol

[ItzN0tU]

@Cmonchix_utube what macro apps?! XD the only thing is running yes my ghub where I can set up the dpi for my mouse. and some assignment ( use shield cell or something with a button I have..)

[ItzN0tU]

@EA_Mako Now, Its running, Thanks and wow for the fast update or something!

[EA_Mako]

This should be resolved, but feel free to check below for some extra context around this situation! Thanks for hanging in there while we got this cleared up!

Edit Aug. 30: We're looking into additional reports that this issue is continuing or reappearing for some, thanks for the additional info folks.

[doooleyy]

It works fine now. Thanks !

[TheDjent1st]

@EA_Mako looking good. Thanks for the quick fix!