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Apex crashing since season 3 - access violation, close to desktop errors

by Bjzor
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Original Post

Accepted Solution

Apex crashing since season 3 - access violation, close to desktop errors

[ Edited ]
★★★★ Novice

Hi all,

 

I have been playing since day 1, have had like 2-3 crashes until season 3. Since S3, I had the 100% CPU crash with i9700k, since then having access violation, just close to desktop, random alt tabbing crashes like every day many times. No BSOD so far. I have been playing using the same PC build without any change during season. Until s3 I OC'd CPU to 4.9ghz / 3200mhz XMP1 memory. I have the priority of Apex set to high and I use voicemeter banana for audio, sometimes use MSI afterburner to check cpu temp. No other game crashes at all. The game runs totally smooth, can't link crashes to any in-game event.


Since then I have tried:

- reinstall game

- repair game from origin

- disabled optimization in properties

- scanned windows for corrupted files, performed memory diagnostic check - no errors

- update drivers on GPU and other components

- turned off lighting on MOBO

- downclocked to CPU to 4.8ghz (no avx offset) / 1.33v with adaptive setting / LLC 4

- run the game as administrator, in compatibility mode win7, win8

- changed data execution prevention settings so Apex could change

- checked clean boot, unticket everything that I am not familiar with

- checked for malwares, viruses on PC

- optimized C / D drives

 

I only noticed that downclocking the CPU made the crashes less frequent, now it's mostly access violation errors that I get. My temps are under control, 50-65 while gaming, 60-75 while streaming. It seems to crash LESS WHILE streaming.

 

Could you please help me how to resolve these issues? (maybe my OC isn't stable enough and needs extra voltage?) Attaching today's reports:

- DXDIAG

- Apex Crash

- Apex crash 1

- no streaming, just close to desktop without any log.

Crash 3 - never seen this type of error before

 

Thanks,
Bjzor

 

 

 

 

Message 13 of 38 (1,604 Views)

Accepted Solution

Re: Apex crashing since season 3 - access violation, close to desktop errors

[ Edited ]
★★★★ Novice

@EA_BlueberryI have had that on the lowest setting always, everything is on lowest except TSAA is on. I used BIOS version 0805 (which is Sep '18 release) until yesterday which I just upgraded to newest.

 

Update: since upgrading to latest BIOS i haven't had any crashes yet in like 10 games, only one alt-tabbing in-out for a milisecond. Reseted BIOS settings, turned off lighting on MOBO, then OC'd to 4.8ghz all core.I will keep testing it.

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Message 23 of 38 (1,460 Views)

All Replies

Crashes since start of Season 3!

★★★★ Novice

Ok guys,

 

by now should the devs not finally fixed the * crashes?

Since Season 3 it crashes even more than in Season 2.

 

How is it even possible for Apex to be the only game on my PC that keeps crashing (with and without error)?

I added one of my crash.txts, as the other 4 crashes TODAY did not result in the creation of a file.

 

And no, it is not because my PC is overclocked.
I ran my CPU, GPU, RAM COMPLETELY STOCK and OCed, nothing helps.

Specs:

8700k - 5GHz

RTX 2080 - 2050MHz

32GB - 3300MHz

 

 

This is honestly not even funny anymore.

This is just incompetence on the side of the developers.

Message 1 of 38 (1,741 Views)

Re: Crashes since start of Season 3!

★★★★ Novice
Message 2 of 38 (1,703 Views)

Re: Crashes since start of Season 3!

★★★★ Novice

Another one!

No error this time

Message 3 of 38 (1,698 Views)

Re: Crashes since start of Season 3!

★★★★ Novice

First game of the day.

 

GJ DEVS!

Message 4 of 38 (1,659 Views)

Re: Crashes since start of Season 3!

★★★★ Novice

3 More crashing without an error today.

 

GJ!!!

Message 5 of 38 (1,609 Views)

Re: Crashes since start of Season 3!

★★★★ Novice
@Noah0302v2 Guess what happened today!!!

IT CRASHED WITHOUT AN ERROR.
WHO COULD HAVE EXPECTED THAT?
Message 6 of 38 (1,591 Views)

Re: Crashes since start of Season 3!

★★★★ Novice

ANOTHER CRASH WITHOUT ERROR WHEN WHE KILLED THE LAST * SQUAD!!!

 

ARE YOU * KIDDING ME THANKS FOR NOT GIVING ME MY 150 POINTS YOU IMCOMPETENT *

Message 7 of 38 (1,587 Views)

apex crashed in an unknown dll or exe

★★★★ Novice

Every time when i want to play apex im getting this error "apex crashed in an unknown dll or exe". Please help Frown

my apex_crash.txt file:

 

 

crash:
{
!!!unknown-module!!!: 0000000000000000
EXCEPTION_ACCESS_VIOLATION(execute): 0000000000000000
}
cpu: "Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
}
registers:
{
rax = 0
rbx = 0x0000000CF967EF00
rcx = 0x00007FFB995C2B08
rdx = 0x0000000CF967F4C8
rsp = 0x0000000CF967EED8
rbp = 0x00007FFB1A8EE890
rsi = 0x0000000CF967F4C8
rdi = 0x00007FFB995C2B08
r8 = 7
r9 = 0
r10 = 0x0000014AA9C4A790
r11 = 0x0000000CF967EEC0
r12 = 0
r13 = 0x00007FFB995C24D8
r14 = 0x00007FFB1A8EE7A0
r15 = 0x00007FFB1A8EE7A0
rip = 0
xmm0 = [ [0, 0, 2.1019477e-44, 0], [0, 0, 15, 0] ]
xmm1 = [ [7.7071416e-44, 0, 8.8281803e-44, 0], [55, 0, 63, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1570643705
modules:
{
R5Apex: [00007FF71CAA0000, 00007FF746F1F000]
ntdll: [00007FFB9F2C0000, 00007FFB9F4B0000]
KERNEL32: [00007FFB9DA80000, 00007FFB9DB32000]
KERNELBASE: [00007FFB9C320000, 00007FFB9C5C3000]
Activation64: [00007FFB1A920000, 00007FFB1AC21000]
GDI32: [00007FFB9DB40000, 00007FFB9DB66000]
win32u: [00007FFB9D1D0000, 00007FFB9D1F1000]
gdi32full: [00007FFB9CFD0000, 00007FFB9D164000]
msvcp_win: [00007FFB9D200000, 00007FFB9D29E000]
ucrtbase: [00007FFB9CED0000, 00007FFB9CFCA000]
USER32: [00007FFB9EEB0000, 00007FFB9F044000]
CRYPT32: [00007FFB9C5D0000, 00007FFB9C719000]
MSASN1: [00007FFB9C230000, 00007FFB9C242000]
SHLWAPI: [00007FFB9DFC0000, 00007FFB9E012000]
msvcrt: [00007FFB9DB70000, 00007FFB9DC0E000]
combase: [00007FFB9D740000, 00007FFB9DA76000]
RPCRT4: [00007FFB9F160000, 00007FFB9F280000]
bcryptPrimitives: [00007FFB9D2A0000, 00007FFB9D320000]
WINTRUST: [00007FFB9D170000, 00007FFB9D1CC000]
ole32: [00007FFB9D5E0000, 00007FFB9D736000]
gdiplus: [00007FFB7EEE0000, 00007FFB7F083000]
MSVCP140: [00007FFB8A8E0000, 00007FFB8A987000]
VCRUNTIME140: [00007FFB8A990000, 00007FFB8A9A6000]
advapi32: [00007FFB9E020000, 00007FFB9E0C3000]
sechost: [00007FFB9D3F0000, 00007FFB9D487000]
OLEAUT32: [00007FFB9E280000, 00007FFB9E344000]
SHELL32: [00007FFB9E7C0000, 00007FFB9EEA5000]
cfgmgr32: [00007FFB9D320000, 00007FFB9D36A000]
shcore: [00007FFB9D530000, 00007FFB9D5D9000]
windows.storage: [00007FFB9C750000, 00007FFB9CECF000]
profapi: [00007FFB9C210000, 00007FFB9C22F000]
powrprof: [00007FFB9C1C0000, 00007FFB9C20A000]
UMPDC: [00007FFB9C190000, 00007FFB9C1A0000]
kernel.appcore: [00007FFB9C1A0000, 00007FFB9C1B1000]
cryptsp: [00007FFB9C250000, 00007FFB9C267000]
WINHTTP: [00007FFB92650000, 00007FFB92740000]
IMM32: [00007FFB9D490000, 00007FFB9D4BE000]
ntmarta: [00007FFB9BC70000, 00007FFB9BCA1000]
uxtheme: [00007FFB99F60000, 00007FFB99FF9000]
clbcatq: [00007FFB9F050000, 00007FFB9F0F2000]
bcrypt: [00007FFB9C720000, 00007FFB9C746000]
amsi: [00007FFB96DC0000, 00007FFB96DD5000]
USERENV: [00007FFB9C0B0000, 00007FFB9C0D5000]
MpOav: [00007FFB96D70000, 00007FFB96DB4000]
version: [00007FFB97330000, 00007FFB9733A000]
aswAMSI: [00007FFB96C10000, 00007FFB96D6F000]
MSVCP140: [00007FFB91960000, 00007FFB919F9000]
VCRUNTIME140: [00007FFB91A50000, 00007FFB91A66000]
dbghelp: [00007FFB9BCB0000, 00007FFB9BEA4000]
dbgcore: [00007FFB9B890000, 00007FFB9B8BA000]
rsaenh: [00007FFB9AEF0000, 00007FFB9AF23000]
CRYPTBASE: [00007FFB9B800000, 00007FFB9B80C000]
AavmRpch: [00007FFB8F410000, 00007FFB8F47F000]
dll_loader: [00007FFB90930000, 00007FFB90940000]
WS2_32: [00007FFB9DF40000, 00007FFB9DFAF000]
webio: [00007FFB8D5E0000, 00007FFB8D679000]
mswsock: [00007FFB9B3A0000, 00007FFB9B407000]
IPHLPAPI: [00007FFB9B0B0000, 00007FFB9B0EA000]
WINNSI: [00007FFB948B0000, 00007FFB948BB000]
NSI: [00007FFB9DF30000, 00007FFB9DF38000]
SspiCli: [00007FFB9C080000, 00007FFB9C0AF000]
DNSAPI: [00007FFB9B100000, 00007FFB9B1CA000]
rasadhlp: [00007FFB92640000, 00007FFB9264A000]
fwpuclnt: [00007FFB94670000, 00007FFB946E7000]
schannel: [00007FFB9AE20000, 00007FFB9AEA8000]
mskeyprotect: [00007FFB7C320000, 00007FFB7C335000]
ncrypt: [00007FFB9B9B0000, 00007FFB9B9D6000]
NTASN1: [00007FFB9B970000, 00007FFB9B9AB000]
ncryptsslp: [00007FFB6DD00000, 00007FFB6DD25000]
DPAPI: [00007FFB9AF30000, 00007FFB9AF3A000]
imagehlp: [00007FFB9DDD0000, 00007FFB9DDED000]
gpapi: [00007FFB9A740000, 00007FFB9A762000]
cryptnet: [00007FFB97300000, 00007FFB9732F000]
AVIFIL32: [00007FFB867E0000, 00007FFB86800000]
MSACM32: [00007FFB8A6D0000, 00007FFB8A6EC000]
WINMM: [00007FFB93E30000, 00007FFB93E54000]
WINMMBASE: [00007FFB93BF0000, 00007FFB93C1D000]
MSVFW32: [00007FFB866D0000, 00007FFB866F9000]
COMCTL32: [00007FFB968B0000, 00007FFB96959000]
d3d11: [00007FFB993E0000, 00007FFB9963B000]
dxgi: [00007FFB1A660000, 00007FFB1A919000]
WININET: [00007FFB90E90000, 00007FFB91366000]
D3DCOMPILER_43: [00007FFB1A3F0000, 00007FFB1A65F000]
mileswin64: [00007FFB31C90000, 00007FFB31D40000]
AVRT: [00007FFB96510000, 00007FFB9651A000]
binkawin64: [00007FFB86600000, 00007FFB86636000]
WLDAP32: [0000014AAA090000, 0000014AAA0F8000]
Normaliz: [00007FFB9DC10000, 00007FFB9DC18000]
bink2w64: [00007FFB4B5A0000, 00007FFB4B612000]
SETUPAPI: [00007FFB9E350000, 00007FFB9E7C0000]
HID: [00007FFB9A730000, 00007FFB9A73E000]
IGO64: [00007FFB1A180000, 00007FFB1A3EE000]
}

Message 8 of 38 (1,572 Views)

My game crashes sooo much

★★★★ Newbie

my game crashes for the first time i had a really beautiful games when it crashed and its happening a lot pls help

Message 9 of 38 (1,548 Views)

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