Apex crashing since I updated solo mode event today on ps4

by sizxurs
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Apex crashing since I updated solo mode event today on ps4

[ Edited ]
★★★ Newbie

So apex was running fine with the normal error codes and all that. I updated to the new event today with solos and the iron crown and now my game is crashing every time I go into the playlists and try to start a game. If it works, the sound is off(example is shooting the gun and it’s sound comes on 5 secs after) slow running application.  Anyone else experiencing this after the update? Any fixes because this hasn’t happened like this and now it is. I am on ps4 

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Re: Apex crashing since I updated solo mode event today on ps4

Community Manager

@sizxurs Hey, performing a restart from the power menu may help, but if the issues persist, I think a reinstall may be in order. 

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Re: Apex crashing since I updated solo mode event today on ps4

[ Edited ]
★★★ Newbie
  • @EA_David Did both of those restarted ps4, restarted router, reinstalled app, nothing worked 
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Re: Apex crashing since I updated solo mode event today on ps4

Community Manager

Thanks for the update. 

I have seen some strange issues relater to external storage, especially SSDs. Do you use one? Can you try installing the game to your internal HDD if it isn't already?

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Re: Apex crashing since I updated solo mode event today on ps4

★★★ Newbie

@EA_David I don’t use anything else other than the hard drive for the ps4. 

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Re: Apex crashing since I updated solo mode event today on ps4

Community Manager

Thanks. Unfortunately if you're still having persistent crashes after the steps already taken, that could indicate a local issue. 


One step that's pretty impactful, but may help, is to re-initialize your PS4. 

https://manuals.playstation.net/document/en/ps4/settings/restore_system.html


If you want to take this step, be sure to back up all your saved data.

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