Re: Apex crashing in the middle of the game. Xbox

by Possumface37
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Original Post

Apex crashing in the middle of the game. Xbox

★ Novice

Apex legends game is crashing in the middle of the game. Ona normal day it will crash 4 to 5 times. Today it has crash twice as much. You am play on Xbox. Please fix this!! I am so tired of this. 

Message 1 of 4 (369 Views)

Re: Apex crashing in the middle of the game. Xbox

Champion

Please try the following:

@Possumface37 Please let me know

Do you play on wifi or cable?
and pleasy try the following:


*Clear xbox cache
Power off your Xbox One by holdiong the power button until it turns off.
Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
waitin for the light on the brick to change from white to orange and turn your xbox on.
-----------------------------------------
* Clearing MAC adress
Go to Settings> All settings> Network> Network settings
In here press on advanced settings and alternate MAC adress option, press on 'clear'
Restart your xbox
-----------------------------------------
* Remove and unplug USB devices
If you have any devices plugged in to your Xbox, please unplug them.
Sometimes it may interfer with the game.
-----------------------------------------
* Re-install the game
Try to reinstall the game and see if the issue is resolved

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Message 2 of 4 (323 Views)

Re: Apex crashing in the middle of the game. Xbox

★ Novice

I have WiFi, and I will try all of these suggestions. Thank you. 

Message 3 of 4 (294 Views)

Re: Apex crashing in the middle of the game. Xbox

★ Novice

Ok. I have done all the things above that you have suggested. My game is still crashing. Hopefully it I wil stop soon. Thanks for the help. 

Message 4 of 4 (234 Views)