Apex crashes and gives no error, 10-20 seconds after a match starts.

by Sleepyhead-Panda
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Original Post

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Apex crashes and gives no error, 10-20 seconds after a match starts.

[ Edited ]
★ Novice

I have been playing apex off and on since season 1 and have always had random problems but nothing that doesn't allow me to play. I recently reinstalled my OS on an SSD and apex was fine after for a bit but now I crash 10-20 seconds after entering a match. the screen freezes and continues to play a sound loop with no error prompts. I don't overclock and the game works in training.

 

My specs:

Capture.PNG

 

What I have tried:

turning all my settings to low.

Switching my install location to a different drive.

reinstalling apex

reinstalling origin.

turning off origin overlay

starting apex in admin

setting easy anti cheat failures to restart.

turning off anti virus

updating to latest driver

repair apex legends

 

I have tried some others but I can't recall everything. Please help I love this game but at the moment its unplayable.

Message 1 of 5 (1,310 Views)

Accepted Solution

Re: Apex crashes and gives no error, 10-20 seconds after a match starts.

★★★★ Novice

Looks like you have the same issue as the people in this thread:

 

https://answers.ea.com/t5/Technical-Issues/How-to-fix-freezing-dropship-or-countdown-Easy-Anti-Cheat...

 

The workarounds in that thread work for some people - good luck!

View in thread

Message 4 of 5 (1,167 Views)

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Re: Apex crashes and gives no error, 10-20 seconds after a match starts.

Champion
@Sleepyhead-Panda Does this only happen when you starta match?
Or do you crash in lobby and training too?

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Message 2 of 5 (1,250 Views)

Re: Apex crashes and gives no error, 10-20 seconds after a match starts.

[ Edited ]
★ Novice

@EzyHawkit doesn't crash on lobby. it crashes only at the start of matches shortly after character select. I have tried both duo and trio with exactly the same results.

Message 3 of 5 (1,215 Views)

Re: Apex crashes and gives no error, 10-20 seconds after a match starts.

★★★★ Novice

Looks like you have the same issue as the people in this thread:

 

https://answers.ea.com/t5/Technical-Issues/How-to-fix-freezing-dropship-or-countdown-Easy-Anti-Cheat...

 

The workarounds in that thread work for some people - good luck!

Message 4 of 5 (1,168 Views)

Re: Apex crashes and gives no error, 10-20 seconds after a match starts.

★ Novice

Wow you are correct. my game works now. the problem, for some reason, was my controller needed to be unplugged before playing. which is fine because I don't play this game with a controller. this definitely needs to be addressed by the bug team.

Message 5 of 5 (1,134 Views)