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Apex crashed in nvwgf2umx.

by SellersYo
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Original Post

Accepted Solution

Apex crashed in nvwgf2umx.

★★★★ Novice

I cant even finish a single game without crashing. I've tried many troubleshooting methods such as reinstalling everything but nothing helps. 
---------------------------
Apex Crash Message
---------------------------
Apex crashed in nvwgf2umx.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------
crash:
{
nvwgf2umx: 0000000000CE8129
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000149
}
cpu: " Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
nvwgf2umx: 0000000000CE8129
nvwgf2umx: 0000000000313A43
nvwgf2umx: 00000000003A29DD
nvwgf2umx: 00000000003A2889
nvwgf2umx: 0000000000399BCD
nvwgf2umx: 0000000000BF889A
nvwgf2umx: 00000000012A2FCC
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 65
rbx = 0x0000024EEAB2C260
rcx = 0xFFFFFFC0
rdx = 3
rsp = 0x00000086D76EF800
rbp = 65
rsi = 0x0000024E4C886B00
rdi = 0x0000024E4C8CF700
r8 = 0x0000024E0CB757B0
r9 = 0x0000024E0CCC2E80
r10 = 65535 // 0x0000FFFF
r11 = 5798 // 0x000016A6
r12 = 0
r13 = 0x0000024EEAB2C260
r14 = 0
r15 = 0
rip = 0x00007FF8A1C98129
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [3.8518599e-34, 2.5698333, 0, 0], [0x08000000, 0x40247826, 0x00000000, 0x00000000] ]
xmm3 = [ [136, 0, 0, 0], [0x43080000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [27, 0, 0, 0], [0x41D80000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190

Message 1 of 10 (4,295 Views)

Accepted Solution

Re: Apex crashed in nvwgf2umx.

[ Edited ]
★★★★ Novice

I found a solution for this problem. I was finally able to play the game for multiple hours yesterday without any issues crashing. Anyways what i did was follow this guide to fully uninstall my Nvidia drivers. I also got rid of geforce experience as many other users were reporting it causing issues for them. After that I downloaded a different driver from https://www.nvidia.com/Download/index.aspx and unchecked everything but the graphics driver and PhysX system software. 

Hopefully this helps you out also. 

View in thread

Message 7 of 10 (4,129 Views)

All Replies

Re: Apex crashed in nvwgf2umx.

[ Edited ]
★★★★★ Apprentice

Your GPU Clock might be not stable.

The last thing usually helps is enabling Debug modus or manually reducing clocks inside msi afterburner.

 

https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59594

 

also make sure you use R430+ Series drivers( 430.xx ).

R410 or R420 Drivers might be buggy in Apex Legends.

 

Message 2 of 10 (4,279 Views)

Re: Apex crashed in nvwgf2umx.

[ Edited ]
★★★★ Novice

I got the same problem and don't have much knowledge about PC stuff Standard smile
So I got this Asus GPU Tweak 2: Which settings should I try?

Screenshot: https://imgur.com/a/oRFOHU1

 

Thanks in advance!

Message 3 of 10 (4,270 Views)

Re: Apex crashed in nvwgf2umx.

★★★★★ Apprentice

You can also enabling debug modus in nvidia panel.

leave ASUS GPU tweak to auto or remove it.

Message 4 of 10 (4,261 Views)

Re: Apex crashed in nvwgf2umx.

★★★★ Novice

Did enable debug mode and removed asus gpu tweak...still happening Shocked

Message 5 of 10 (4,241 Views)

Re: Apex crashed in nvwgf2umx.

[ Edited ]
★★★★★ Apprentice

Make sure you restarted your pc and then turn on Debug mode

After TDR debug mode don't works sometimes

Message 6 of 10 (4,233 Views)

Re: Apex crashed in nvwgf2umx.

[ Edited ]
★★★★ Novice

I found a solution for this problem. I was finally able to play the game for multiple hours yesterday without any issues crashing. Anyways what i did was follow this guide to fully uninstall my Nvidia drivers. I also got rid of geforce experience as many other users were reporting it causing issues for them. After that I downloaded a different driver from https://www.nvidia.com/Download/index.aspx and unchecked everything but the graphics driver and PhysX system software. 

Hopefully this helps you out also. 

Message 7 of 10 (4,130 Views)

Game crashing over and over.

★★★★ Novice

Hey!

 

My game keep crashing over and over. I've already talked to an EA advisor but that ended up not working.

 

The Crash message i get is "Apex crashed in "nvwgf2umx"

The crash logs are attached to this post.

 

Ive done the following steps:

 

steps:
Step 1 - Go to your Nvidia Control Panel and Windows Power Settings and set it to max performance. Try rolling back your video card driver and then re-download the latest one again.
Step 2 - Please follow this link for clean booting the pc to disable the background tasks creating conflict :
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
Step 3 - Launch the game as administrator



Quite the feelsbad since i just bought the seasonpass.

 

Thanks for taking the time to look at my issue!

 

Much love

Snorlaire

Message 8 of 10 (2,651 Views)

Frequent Game Crashing nvwgf2umx: 0000000000629717

★★★★ Newbie

crash:
nvwgf2umx: 0000000000629717
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000048

 

I have worked with EA support 5 times at this point and it has been completely usless. I have done everything they can think of to trouble shoot my error and i have searched the message boards and tried anything i could find to make this game not crash. Does anyone have any insite or might be able to help? here are my specs and what i have tried.

 

AMD Ryzen 2700x 

ROG Strix x470-f Gaming 

Corsair vengence lpx DDR4 3000

MSI GeForce 1080oc duke

 

I have tried the following steps;

- clean boot 

- clean install of nvidia drivers

- repair Apex in origin 

- uninstall origin and apex and reinstall both. 

- Used CCleaner

- Changed the power preferences in the nvidia control panel

- disabled the origin in game overlay. 

 

I have attached the Crash Log 

 

Any help or advice would be greatly apprecitated. This game is unplayable untill i can get this fixed. it all seems to crash right at the end of the game when there is only a few squads left Disappointed

 

 

Message 9 of 10 (2,009 Views)

Apex crashin

★★★★ Newbie

crash:
{
nvwgf2umx: 00000000007BD5E2
EXCEPTION_ACCESS_VIOLATION(read): 000014352A3A26A0
}
cpu: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
ram: 12 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
nvwgf2umx: 00000000007BD5E2
nvwgf2umx: 00000000007BE7AC
nvwgf2umx: 00000000005DFFD2
nvwgf2umx: 0000000000524A53
nvwgf2umx: 0000000000524ADF
nvwgf2umx: 00000000004C2625
nvwgf2umx: 0000000000429191
nvwgf2umx: 0000000000368AD4
nvwgf2umx: 000000000036D242
nvwgf2umx: 0000000000E01C3E
nvwgf2umx: 0000000000D888BB
nvwgf2umx: 0000000000365F77
nvwgf2umx: 000000000018B4E8
nvwgf2umx: 0000000000427D32
nvwgf2umx: 0000000000427C08
nvwgf2umx: 00000000004A43FF
nvwgf2umx: 00000000004A433F
nvwgf2umx: 000000000125E24C
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x0000023F11A8C460
rbx = 0x0000023EC3122C48
rcx = 0x0000023EC3122C48
rdx = 1
rsp = 0x000000782F8CE3F8
rbp = 0x000000782F8CE450
rsi = 0x0000023F118CB820
rdi = 0
r8 = 0x0000023F118CB820
r9 = 0x000000782F8CE450
r10 = 0x0000023F1D7AE888
r11 = 111
r12 = 0x0000023F118CB650
r13 = 0x0000023EC3122C48
r14 = 0x0000023EC3122CA8
r15 = 0
rip = 0x00007FF8B720D5E2
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [-1.9014566e+30, 6.1742771e+09, 0, 0], [0xF1BFFF80, 0x4FB801FF, 0x00000000, 0x00000000] ]
xmm2 = [ [3.6657968e-42, 4.5906538e-41, 2.9428453e-21, 8.0574662e-43], [0x00000A38, 0x00007FF8, 0x1D5E5AE8, 0x0000023F] ]
xmm3 = [ [-3.4332275e-05, 4.5906538e-41, 0, 0], [0xB8100000, 0x00007FF8, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 1.4012985e-45, 0], [0, 0, 1, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1562876448

Message 10 of 10 (1,357 Views)

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