July 2019
I cant even finish a single game without crashing. I've tried many troubleshooting methods such as reinstalling everything but nothing helps.
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Apex Crash Message
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Apex crashed in nvwgf2umx.
More technical information should be available in "apex_crash.txt" in your Documents folder.
Ctrl+C in this window will copy this message so you can paste it as text.
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OK
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crash:
{
nvwgf2umx: 0000000000CE8129
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000149
}
cpu: " Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 00000000000EBDC0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
nvwgf2umx: 0000000000CE8129
nvwgf2umx: 0000000000313A43
nvwgf2umx: 00000000003A29DD
nvwgf2umx: 00000000003A2889
nvwgf2umx: 0000000000399BCD
nvwgf2umx: 0000000000BF889A
nvwgf2umx: 00000000012A2FCC
KERNEL32: 0000000000014034
ntdll: 0000000000073691
}
registers:
{
rax = 65
rbx = 0x0000024EEAB2C260
rcx = 0xFFFFFFC0
rdx = 3
rsp = 0x00000086D76EF800
rbp = 65
rsi = 0x0000024E4C886B00
rdi = 0x0000024E4C8CF700
r8 = 0x0000024E0CB757B0
r9 = 0x0000024E0CCC2E80
r10 = 65535 // 0x0000FFFF
r11 = 5798 // 0x000016A6
r12 = 0
r13 = 0x0000024EEAB2C260
r14 = 0
r15 = 0
rip = 0x00007FF8A1C98129
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [3.8518599e-34, 2.5698333, 0, 0], [0x08000000, 0x40247826, 0x00000000, 0x00000000] ]
xmm3 = [ [136, 0, 0, 0], [0x43080000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [27, 0, 0, 0], [0x41D80000, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1561694190
Solved! Go to Solution.
July 2019 - last edited July 2019
I found a solution for this problem. I was finally able to play the game for multiple hours yesterday without any issues crashing. Anyways what i did was follow this guide to fully uninstall my Nvidia drivers. I also got rid of geforce experience as many other users were reporting it causing issues for them. After that I downloaded a different driver from https://www.nvidia.com/Download/index.aspx and unchecked everything but the graphics driver and PhysX system software.
Hopefully this helps you out also.
July 2019 - last edited July 2019
Your GPU Clock might be not stable.
The last thing usually helps is enabling Debug modus or manually reducing clocks inside msi afterburner.
https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59594
also make sure you use R430+ Series drivers( 430.xx ).
R410 or R420 Drivers might be buggy in Apex Legends.
July 2019 - last edited July 2019
I got the same problem and don't have much knowledge about PC stuff
So I got this Asus GPU Tweak 2: Which settings should I try?
Screenshot: https://imgur.com/a/oRFOHU1
Thanks in advance!
July 2019
You can also enabling debug modus in nvidia panel.
leave ASUS GPU tweak to auto or remove it.
July 2019
Did enable debug mode and removed asus gpu tweak...still happening
July 2019 - last edited July 2019
Make sure you restarted your pc and then turn on Debug mode
After TDR debug mode don't works sometimes
July 2019 - last edited July 2019
I found a solution for this problem. I was finally able to play the game for multiple hours yesterday without any issues crashing. Anyways what i did was follow this guide to fully uninstall my Nvidia drivers. I also got rid of geforce experience as many other users were reporting it causing issues for them. After that I downloaded a different driver from https://www.nvidia.com/Download/index.aspx and unchecked everything but the graphics driver and PhysX system software.
Hopefully this helps you out also.
July 2019
Hey!
My game keep crashing over and over. I've already talked to an EA advisor but that ended up not working.
The Crash message i get is "Apex crashed in "nvwgf2umx"
The crash logs are attached to this post.
Ive done the following steps:
steps:
Step 1 - Go to your Nvidia Control Panel and Windows Power Settings and set it to max performance. Try rolling back your video card driver and then re-download the latest one again.
Step 2 - Please follow this link for clean booting the pc to disable the background tasks creating conflict :
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
Step 3 - Launch the game as administrator
Quite the feelsbad since i just bought the seasonpass.
Thanks for taking the time to look at my issue!
Much love
Snorlaire
July 2019
crash:
nvwgf2umx: 0000000000629717
EXCEPTION_ACCESS_VIOLATION(read): 0000000000000048
I have worked with EA support 5 times at this point and it has been completely usless. I have done everything they can think of to trouble shoot my error and i have searched the message boards and tried anything i could find to make this game not crash. Does anyone have any insite or might be able to help? here are my specs and what i have tried.
AMD Ryzen 2700x
ROG Strix x470-f Gaming
Corsair vengence lpx DDR4 3000
MSI GeForce 1080oc duke
I have tried the following steps;
- clean boot
- clean install of nvidia drivers
- repair Apex in origin
- uninstall origin and apex and reinstall both.
- Used CCleaner
- Changed the power preferences in the nvidia control panel
- disabled the origin in game overlay.
I have attached the Crash Log
Any help or advice would be greatly apprecitated. This game is unplayable untill i can get this fixed. it all seems to crash right at the end of the game when there is only a few squads left
August 2019
crash:
{
nvwgf2umx: 00000000007BD5E2
EXCEPTION_ACCESS_VIOLATION(read): 000014352A3A26A0
}
cpu: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
ram: 12 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
nvwgf2umx: 00000000007BD5E2
nvwgf2umx: 00000000007BE7AC
nvwgf2umx: 00000000005DFFD2
nvwgf2umx: 0000000000524A53
nvwgf2umx: 0000000000524ADF
nvwgf2umx: 00000000004C2625
nvwgf2umx: 0000000000429191
nvwgf2umx: 0000000000368AD4
nvwgf2umx: 000000000036D242
nvwgf2umx: 0000000000E01C3E
nvwgf2umx: 0000000000D888BB
nvwgf2umx: 0000000000365F77
nvwgf2umx: 000000000018B4E8
nvwgf2umx: 0000000000427D32
nvwgf2umx: 0000000000427C08
nvwgf2umx: 00000000004A43FF
nvwgf2umx: 00000000004A433F
nvwgf2umx: 000000000125E24C
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x0000023F11A8C460
rbx = 0x0000023EC3122C48
rcx = 0x0000023EC3122C48
rdx = 1
rsp = 0x000000782F8CE3F8
rbp = 0x000000782F8CE450
rsi = 0x0000023F118CB820
rdi = 0
r8 = 0x0000023F118CB820
r9 = 0x000000782F8CE450
r10 = 0x0000023F1D7AE888
r11 = 111
r12 = 0x0000023F118CB650
r13 = 0x0000023EC3122C48
r14 = 0x0000023EC3122CA8
r15 = 0
rip = 0x00007FF8B720D5E2
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [-1.9014566e+30, 6.1742771e+09, 0, 0], [0xF1BFFF80, 0x4FB801FF, 0x00000000, 0x00000000] ]
xmm2 = [ [3.6657968e-42, 4.5906538e-41, 2.9428453e-21, 8.0574662e-43], [0x00000A38, 0x00007FF8, 0x1D5E5AE8, 0x0000023F] ]
xmm3 = [ [-3.4332275e-05, 4.5906538e-41, 0, 0], [0xB8100000, 0x00007FF8, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 1.4012985e-45, 0], [0, 0, 1, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1562876448