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Re: Apex coins purchased on Xbox 1

by Zeelmaekers
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Apex coins purchased on Xbox 1

★★★★ Newbie

I purchased coins thru the game on xbox1. It’s been three hours and I have not received anything. I called Xbox support and they verified the purchase was made and told me to call EA. I called them and they told me to just wait. This is horrible my gamer tag on Xbox one- SAPPER ESCO

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Re: Apex coins purchased on Xbox 1

Champion

Hey!

 

EA will always make sure that you will receive the content/coins you purchased for Apex Legends.

It might take a little bit of time for the purchase to register to the account.

Double-check your purchase history too to ensure the transaction shows as completed.


If it isn't added to your account, i recommend contacting a EA advisor.
Click here to contact a EA Advisor

 

The live support will make sure you will receive the content / coins you have purchased.

 

Zeelmaekers

_____________________________________________________________________________
I am a volunteered Champion, not an EA employee.
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Was it the solution to the question ? Mark it as solution ✓
Apex Legends Troubleshooting guide: Zeel's Troubleshooting guide
Useful links: AHQ User guidelines - Report A cheater - Apex Legends FAQ

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Message 3 of 3 (40 Views)

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Re: Apex coins purchased on Xbox 1

★★★★ Novice

I've literally been dealing with their * CS since Tuesday of last week I still haven't received my coin/content.

Message 2 of 3 (52 Views)
Highlighted

Re: Apex coins purchased on Xbox 1

Champion

Hey!

 

EA will always make sure that you will receive the content/coins you purchased for Apex Legends.

It might take a little bit of time for the purchase to register to the account.

Double-check your purchase history too to ensure the transaction shows as completed.


If it isn't added to your account, i recommend contacting a EA advisor.
Click here to contact a EA Advisor

 

The live support will make sure you will receive the content / coins you have purchased.

 

Zeelmaekers

_____________________________________________________________________________
I am a volunteered Champion, not an EA employee.
Found a cool post ? Give it +XP, they will appreciate it.
Was it the solution to the question ? Mark it as solution ✓
Apex Legends Troubleshooting guide: Zeel's Troubleshooting guide
Useful links: AHQ User guidelines - Report A cheater - Apex Legends FAQ

Message 3 of 3 (41 Views)

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