Apex always resetting video settings

by BrightFern
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Accepted Solution

Apex always resetting video settings

★★★ Novice

Hi there!

I've scoured thru topics, googled, it, watched YouTube vids but to no avail. I'm running a RX 580 on a SSD and the video settings seem to always reset to the lowest as possible. I know I can run this game better than that that! Any solutions?

Message 1 of 7 (676 Views)

Accepted Solution

Re: Apex always resetting video settings

★★★ Novice
@EA_Illium Hi again! Sorry for the slight spam but I found a solution!

You have to go to C:\Users\<Whatever Your Username is>\Saved Games\Respawn\Apex\local

Right click videoconfig.txt>Properties then uncheck the read only box.

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Message 7 of 7 (613 Views)

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Re: Apex always resetting video settings

Community Manager
@BrightFern Could you share a DxDiag with us? Also if you try to manually adjust your settings do they not save?

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Message 2 of 7 (644 Views)

Re: Apex always resetting video settings

★★★ Novice

Hiya! Thanks for the speedy reply. I'm trying to post my DxDiag for you, but It won't let me post past 60k characters. I tried using hastebin as well. I'm hoping the attachment will work.

Message 3 of 7 (636 Views)

Re: Apex always resetting video settings

Community Manager
@BrightFern Thank you for sharing I don't see anything that may give an issue, Do you have any running security to allow Origin and Apex through the see if changing your setting will permanently save?

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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 4 of 7 (624 Views)

Re: Apex always resetting video settings

★★★ Novice
@EA_Illium Thanks for taking a look! I just use Windows Defender and Firewall. I'll take a look in those settings to see if Origin and Apex is allowed.
Message 5 of 7 (620 Views)

Re: Apex always resetting video settings

★★★ Novice
@EA_Illium Hiya! So it looks like I didn't have Origin allowed through my firewall, so I went ahead and added it to the last. Unfortunately that didn't fix my problem.
Message 6 of 7 (616 Views)

Re: Apex always resetting video settings

★★★ Novice
@EA_Illium Hi again! Sorry for the slight spam but I found a solution!

You have to go to C:\Users\<Whatever Your Username is>\Saved Games\Respawn\Apex\local

Right click videoconfig.txt>Properties then uncheck the read only box.
Message 7 of 7 (614 Views)