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FAUX9319
6 years ago
Solved

Apex Starter pack and Founders pack content removed

All banners, skins and badges from both founders pack and starter pack no longer show up

Tried restarting the Xbox and reinstalling the content and no change

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago
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    Hi @FAUX9319. 

    Unfortunately we don't have a way to look into missing content here on Answers HQ. When you have the chance please reach out to the EA Help team so they can pull up your account and take a look. 

    For more info on how to set up a case with them check out the EA Help website. You can also reach them via Twitter or Facebook if you use either of those websites. 

    /Kent

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All banners, skins and badges from both founders pack and starter pack no longer show up

Tried restarting the Xbox and reinstalling the content and no change

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All banners, skins and badges from both founders pack and starter pack no longer show up

Tried restarting the Xbox and reinstalling the content and no change

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Apex Starter pack and Founders pack content removed","moderationData":{"__ref":"ModerationData:moderation_data:5376973"},"body":"

Hi @FAUX9319. 

\n\n

Unfortunately we don't have a way to look into missing content here on Answers HQ. When you have the chance please reach out to the EA Help team so they can pull up your account and take a look. 

\n\n

For more info on how to set up a case with them check out the EA Help website. You can also reach them via Twitter or Facebook if you use either of those websites. 

\n\n\n

/Kent

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