Apex Servers

[PUSHCARTVANNY]

I’ve been playing Apex on Xbox since about 1:30 and all of the sudden I got booted to the title screen and can’t connect to EA servers. I’m in Arizona btw if that matters.

[EA_Blueberry]

@PUSHCARTVANNY 

Are you able to reconnect now? We have some basic steps below that clear up most common connectivity issues:

Reboot the Network

1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.