Re: Apex Server Disconnect (PS4)

by EA_Aljo
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Apex Server Disconnect (PS4)

★★★ Newbie

Recently I’ve been getting the server disconnect dialogue and kicked from games. No lag or ping spikes beforehand, just all of a sudden I’m frozen and then am sent to the server disconnect screen. 

 

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Accepted Solution

Re: Apex Server Disconnect (PS4)

Community Manager

Hi there, @smohhke.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Re: Apex Server Disconnect (PS4)

Community Manager

Hi there, @smohhke.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Aljo.png
Message 2 of 2 (219 Views)