Apex Rebooting My PC

by Chinook299
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Apex Rebooting My PC

★★★ Newbie

Whenever I launch Apex Legends my pc goes black and reboots and brings me to the windows 10 login screen.

My specs are

Ryzen 5800x

Asus RTX 2080

Asrock 550m steel legend motherboard

Corsair h100i cpu cooler

Corsair 850 power supply

16gb Corsair Vengeance Ram

 

I've tried almost everything I can think of including

Resetting bios

Deleting and redownloading graphics drivers

Downloading new sound drivers

Repairing apex legends

Redownloading apex legends

Downloading apex legends on steam with same results

Launching in admin mode

Took it to a shop and they told me it was my cpu cooler replaced it and 2 games that previously crashed like Valhalla and cod started working but they never rebooted my pc like apex does

Check Temps to make sure everything is cool and it is

Ran command prompt and did the scannow command

 

Sometimes I can make it to the main menu in game but when I launch practice range then it reboots my pc, I was able to get into the practice range with now issues once but I did a second test and it rebooted my pc.

 

Please does anyone know a reason or a fix

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Re: Apex Rebooting My PC

Community Manager

Hey @Chinook299


Were you ever able to try setting up your PC to start in a Clean Boot to see if that helps at all? That way if there's anything else running that could be causing the PC to crash that might help get around it. 


For more information on how to set one up check out the EA Help website. Let me know how it goes once you've had the chance to give it a shot. 

 

 

/Kent

Kent.png
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