March 2021
Whenever I launch Apex Legends my pc goes black and reboots and brings me to the windows 10 login screen.
My specs are
Ryzen 5800x
Asus RTX 2080
Asrock 550m steel legend motherboard
Corsair h100i cpu cooler
Corsair 850 power supply
16gb Corsair Vengeance Ram
I've tried almost everything I can think of including
Resetting bios
Deleting and redownloading graphics drivers
Downloading new sound drivers
Repairing apex legends
Redownloading apex legends
Downloading apex legends on steam with same results
Launching in admin mode
Took it to a shop and they told me it was my cpu cooler replaced it and 2 games that previously crashed like Valhalla and cod started working but they never rebooted my pc like apex does
Check Temps to make sure everything is cool and it is
Ran command prompt and did the scannow command
Sometimes I can make it to the main menu in game but when I launch practice range then it reboots my pc, I was able to get into the practice range with now issues once but I did a second test and it rebooted my pc.
Please does anyone know a reason or a fix
March 2021
Hey @Chinook299,
Were you ever able to try setting up your PC to start in a Clean Boot to see if that helps at all? That way if there's anything else running that could be causing the PC to crash that might help get around it.
For more information on how to set one up check out the EA Help website. Let me know how it goes once you've had the chance to give it a shot.
/Kent