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Re: Apex crash report

by ClapMyAssExodus
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Original Post

Apex Random Stutter and Game Crash

★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 5 2600 Six-Core Processor
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? LesbinInAMansBod
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Unknown/Not Applicable
Are you using any software with an overlay? Yes
If yes, can you list them here? Nvidia Gefore Experience
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Riding a zipline in train yard
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Moving, that is it
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 19.10.19.9.15
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game was laggy for two games straight and then randomly crashed. By laggy, my game seemed to be running smoothly, but other players were not shown to be moving smoothly.
What should be happening instead? Game Working
Steps: How can we find the bug ourselves? Unsure. I have attached the crash report for your use.

Game was laggy for two games straight and then randomly crashed. By laggy, my game seemed to be running smoothly, but other players were not shown to be moving smoothly.

Message 3 of 4 (135 Views)
Highlighted

Re: Apex crash report

★★★★ Novice

Same thing, only thing I cant think of that changed from yesterday is a Windows update. Still running 436.51 prior to windows update though... Here is mine... Never had this crash..

 

crash:
{
R5Apex: 000000000029BC3F
EXCEPTION_ILLEGAL_INSTRUCTION: C000001D
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
R5Apex: 000000000029BC3F
R5Apex: 0000000000459036
R5Apex: 0000000000459427
R5Apex: 0000000000457CB7
R5Apex: 00000000004599E2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0x0000012082490E70
rbx = 813 // 0x0000032D
rcx = 813 // 0x0000032D
rdx = 63993 // 0x0000F9F9
rsp = 0x0000000F2CA5ADB0
rbp = 0x0000000F2CA5EA50
rsi = 57
rdi = 0x0000012275A33F40
r8 = 0x0000000F2CA5C748
r9 = 0x00000120821B2770
r10 = 2282 // 0x000008EA
r11 = 0
r12 = 813 // 0x0000032D
r13 = 0x00000120821BA798
r14 = 0x0000012082490E20
r15 = 0x00000120821DDB74
rip = 0x00007FF78B41BC3F
xmm0 = [ [-3379.3401, 0, 0, 0], [0xC5533571, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [2.3328901e+09, 0, 0, 0], [0x4F0B0D14, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [-15556.8, -25071.6, 0, 0], [0xC6731333, 0xC6C3DF33, 0x00000000, 0x00000000] ]
xmm3 = [ [86769224, 0, 0, 0], [0x4CA57FC9, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [86769224, 0, 0, 0], [0x4CA57FC9, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [4.6616845e+08, 1.1654211e+08, 1.1654211e+08, 1.1654211e+08], [0x4DDE4954, 0x4CDE4954, 0x4CDE4954, 0x4CDE4954] ]
xmm8 = [ [1.1654211e+08, 1.1654211e+08, 1.1654211e+08, 1.1654211e+08], [0x4CDE4954, 0x4CDE4954, 0x4CDE4954, 0x4CDE4954] ]
xmm9 = [ [-11824.553, -18944.998, -3485.9517, 0], [0xC638C236, 0xC69401FF, 0xC559DF3A, 0x00000000] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1570143920

Message 1 of 4 (139 Views)

Apex Crash text folder

★★ Newbie

Hello,

 

I have been experiencing very unfortunate crashing while playing apex. It is very random and I am not seeing any issues with my computer. This is very frustrating being how much i enjoy the game, I hope you will be able to shed some light into how to resolve this issue.

 

Thank you

Message 2 of 4 (113 Views)

Apex keeps crashing

★★ Newbie

I haven't really been able to figure anything out but here's my crash log. My game crashes every time I start it up after about a minute. Any help is appreciated! 

 

crash:
{
R5Apex: 00000000002F7F33
EXCEPTION_ILLEGAL_INSTRUCTION: C000001D
}
cpu: "Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
R5Apex: 00000000002F7F33
R5Apex: 00000000002FC096
R5Apex: 00000000002FC43E
R5Apex: 0000000000459076
R5Apex: 0000000000459467
R5Apex: 0000000000457CB7
R5Apex: 0000000000459A22
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0x000001E0678BF2C8
rbx = 0
rcx = 0xFFFFFFFF
rdx = 0x00007FF685BC1C9B
rsp = 0x000000AD4EE3A710
rbp = 0x000000AD4EE3A810
rsi = 0x00007FF685BC1C9B
rdi = 0
r8 = 0x000001E067830318
r9 = 0
r10 = 0x000001E0678BF628
r11 = 0x000001E0678BF2C8
r12 = 0x000001E00901F2B0
r13 = 1
r14 = 0
r15 = 51
rip = 0x00007FF6617A7F33
xmm0 = [ [-0.63110632, 0, 0, 0], [0xBF21902F, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1.0008733, 0.69397104, 0.85506499, 0.69397104], [0x3F801C9E, 0x3F31A816, 0x3F5AE58A, 0x3F31A816] ]
xmm2 = [ [0.86666662, 0, 0, 0], [0x3F5DDDDD, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [-0, 0, 0, 0], [0x80000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0.76666659, 0, 0, 0], [0x3F444443, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0.010416667, 0, 0, 0], [0x3C2AAAAB, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [-0.63110632, 0, 0, 0], [0xBF21902F, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [0.99999994, 0, 0, 0], [0x3F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [0.9906944, 0, 0, 0], [0x3F7D9E26, 0x00000000, 0x00000000, 0x00000000] ]
xmm11 = [ [0, 1, -1, 1], [0x00000000, 0x3F800000, 0xBF800000, 0x3F800000] ]
xmm12 = [ [0.38666669, 0, 0, 0], [0x3EC5F92D, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [1, 0.019607844, 0.019607844, 0.019607844], [0x3F800000, 0x3CA0A0A1, 0x3CA0A0A1, 0x3CA0A0A1] ]
}
build_id: 1570643705

Message 4 of 4 (101 Views)
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