Hey there!
Sorry to hear that you are having the same problem.
To be clear and to keep this post up to date, Apex still crashes on me while in the main menu, however i'm still experiencing a few instances in which the game manages to unfreeze and work again so yay lol.
I can play at least 4 consecutive games without disconnecting to login screen so that is acceptable to me.
If you haven't seen my video yet, it shows the problem i was having (and technically still have) : https://streamable.com/ydxdo (freeze happens on 1:19)
The forums are full of people reporting similar problems that can't seem to be resolved, we're definitely not at fault here :/
Devs have some work to do -.-
@Konform103's proposed fix (disabling cores in bios for FX series CPUs) could definitely work (no one knows for sure, of course) but it's such an inconvenient solution that i'm having a hard time recommending it to you.
Let me give you some ideas here, hopefully i won't be wasting your time. Try these one at a time:
- Try capping the FPS to 30 using a third party app (i use Radeon Chill/FRTC) and see if you can notice any improvement at all. I have mine capped at 30 maybe that could help you.
- Try to use Fullscreen, Borderless fullscreen and Windowed mode and see if that makes any difference.
- Try doing some port forwarding (if you're comfortable changing your router settings!) by opening these ports https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/#apexlegends
Hopefully you will fix this soon, if you do let us know how!
