Apex Legends locks up PC

by survivingsam
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Apex Legends locks up PC

★ Apprentice

Does anyone know why my Apex Legends keeps freezing my whole computer to the point of my mouse being locked up on the screen as well? Completely unresponsive as it freezes. Can't press any keys or anything, have to do a hard restart. I am wondering if it’s a hardware error but it only happens within Apex so I’m wondering if somebody has fixed this. This has happened ever since the end of season 7, I have tried a multitude of things related to troubleshooting but nothing has really worked. The game freezes after ~5-10 mins of gameplay. Thanks in advance!

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Re: Apex Legends locks up PC

[ Edited ]
Community Manager

@survivingsam 

 

  • Right click the game in Origin and then choose Repair to check the game files.
  • Run Speccy to check if your hardware is overheating.
  • Download and install all available Windows Updates.

Thanks.

barry.png
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Re: Apex Legends locks up PC

★ Apprentice
@EA_Barry Hi Barry

Today I have repaired, tried Speccy, and have no Windows updates needed after checking

According to Speccy when I crashed my temps were:
CPU- 58C
Motherboard- 50C
GPU- 67C
Storage- 25C

Doesn’t seem to be a temp problem.
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