Apex Legends crashing on startup, no error message

by ThatJohanGuy
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Original Post

Apex Legends crashing on startup, no error message

★★★ Novice

My game crash on startup. It loads the .exe, starts the game, I see the initial Respawn Entertainment logo/EA logo, then it goes to the black loading screen with the Apex logo in the bottom right corner - then it close the game and I'm back at origin. No error, no nothing. I removed all command lines, tried repairing, reboot, update GPU drivers, updating windows, etc.., nothing works Frown I literally played the game 24 hours ago from this desktop. The EasyAntiCheat service starts when I launch and stops immediately after the game crashes, so it looks like its running fine. 

 

Crash-log attached..

Message 1 of 7 (4,055 Views)

Re: Apex Legends crashing on startup, no error message

Hey!

 

Have you already tried reinstalling the game ?

Most of the time this solves the issue.

 

If this didn't solve the issue let me know!

Then I'll give you more advanced troubleshooting steps.

 

Zeelmaekers

 

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Message 2 of 7 (4,042 Views)

Re: Apex Legends crashing on startup, no error message

★★★ Novice

Yep, still same problem. 

Message 3 of 7 (4,027 Views)

Re: Apex Legends crashing on startup, no error message

★★★ Novice
And now it literally just started working again, even without rebooting the desktop. What the actual fudge..
Message 4 of 7 (4,025 Views)

Re: Apex Legends crashing on startup, no error message

★★ Apprentice

I had this issue, talked to support and they had me delete a few things in the %programdata% directory for apex and origin, and it fixed the issue for me.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Hope that helps. 

Message 5 of 7 (4,006 Views)

Re: Apex Legends crashing on startup, no error message

★★★ Newbie

I tried to reinstall the game but still crashed 

Message 6 of 7 (3,812 Views)

Re: Apex Legends crashing on startup, no error message

★★★ Newbie
@CoolJasperBlue Find any solution?
Message 7 of 7 (3,768 Views)