Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

by blu_duck182
Reply

Original Post

Re: Apex Legends crashes continue after the update

★★ Novice

doesn't work for me tho.

Message 571 of 587 (2,450 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie
@JocaPunisheR Every your step done. Didn't help
Message 572 of 587 (2,254 Views)

Re: Apex Legends crashes continue after the update

★ Novice

Same here. every time i try to play the game:

crash:
{
R5Apex: 000000000040803C
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 000000000040803C
R5Apex: 0000000000290A66
R5Apex: 0000000000221CA9
R5Apex: 00000000003D934F
R5Apex: 0000000000459CED
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x00007FF7C5A0BB40
rbx = 0x00007FF7A2A40000
rcx = 0x00007FF7C5A0BB40
rdx = 0x000002CB625F4F70
rsp = 0x000000FFEED397B0
rbp = 0x000000FFEED398B0
rsi = 256 // 0x00000100
rdi = 0x3CA8E500BF3F3EBB
r8 = 256 // 0x00000100
r9 = 0
r10 = 0
r11 = 504 // 0x000001F8
r12 = 24096 // 0x00005E20
r13 = 0xFFFFFFFF
r14 = 0x000002CA8E462590
r15 = 0x02000A11
rip = 0x00007FF7A2E4803C
xmm0 = [ [-5.8565164e+32, 1.6438798e-38, 1.2989499e-24, 0], [0xF5E6FFB4, 0x00B300AE, 0x17C900B5, 0x00000000] ]
xmm1 = [ [0.00036621094, -0.0013427734, 1, 0.96533203], [0x39C00000, 0xBAB00000, 0x3F800000, 0x3F772000] ]
xmm2 = [ [-0.31020775, 0.37876558, 2.9597816, 6720.8691], [0xBE9ED38D, 0x3EC1ED90, 0x403D6D10, 0x45D206F4] ]
xmm3 = [ [-0.31020775, 0.37876558, 2.9597816, 6720.8691], [0xBE9ED38D, 0x3EC1ED90, 0x403D6D10, 0x45D206F4] ]
xmm4 = [ [1, 1, 1, 1], [0x3F800000, 0x3F800000, 0x3F800000, 0x3F800000] ]
xmm5 = [ [0, 0, 0, 24471.4], [0x00000000, 0x00000000, 0x00000000, 0x46BF2ECD] ]
xmm6 = [ [0, 0, 0, -16095], [0x00000000, 0x00000000, 0x00000000, 0xC67B7C00] ]
xmm7 = [ [0, 0, 0, 4726.0313], [0x00000000, 0x00000000, 0x00000000, 0x4593B040] ]
xmm8 = [ [0, 0, 0, 24471.4], [0x00000000, 0x00000000, 0x00000000, 0x46BF2ECD] ]
xmm9 = [ [0, 0, 0, -16095], [0x00000000, 0x00000000, 0x00000000, 0xC67B7C00] ]
xmm10 = [ [0, 0, 0, 4726.0313], [0x00000000, 0x00000000, 0x00000000, 0x4593B040] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567116206

Message 573 of 587 (2,042 Views)

Re: Apex Legends crashes continue after the update

[ Edited ]
★★★★★ Guide

I've experienced two crashes since the S3 patch (was fine throughout S1 & S2):

 

https://answers.ea.com/t5/General-Feedback/CRASH-Teammate-s-Gibby-alt-nearby-when-playing-as-Caustic...

 

:edit:

Make that 3 crashes.

 

The 3rd one differed from the previous two; no error, Apex just locked up. Had to kill it from task manager.

:edit:

and a 4th....

 

crash:
{
mileswin64: 0000000000027971
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000080
}
cpu: "AMD Ryzen 7 2700 Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
mileswin64: 0000000000027971
mileswin64: 00000000000225A6
mileswin64: 00000000000260DB
mileswin64: 000000000001636A
mileswin64: 0000000000006B5C
mileswin64: 0000000000007395
R5Apex: 00000000009519BA
R5Apex: 0000000000458F06
R5Apex: 00000000004592F7
R5Apex: 0000000000457B87
R5Apex: 00000000004598B2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0
rbx = 0x00000234CAD24010
rcx = 0
rdx = 0x00000234CAD24010
rsp = 0x000000D9E960E3C0
rbp = 0x000000D9E960E510
rsi = 72
rdi = 0x00000234D4E0B040
r8 = 0x00000235B7775D90
r9 = 0
r10 = 0x00000234D4E0B040
r11 = 0x00000234CA907810
r12 = 3
r13 = 0
r14 = 0
r15 = 0x00000234D4E0B040
rip = 0x00007FF9E70A7971
xmm0 = [ [3183.9556, 0, 0, 0], [0x4546FF4A, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [50, 0, 0, 0], [0x42480000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0.33527887, 0, 0, 0], [0x3EABA9AC, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1.6666666, 0, 0, 0], [0x3FD55555, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1569284646

 

:edit:

5th.....

 

crash:
{
mileswin64: 0000000000027971
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000080
}
cpu: "AMD Ryzen 7 2700 Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
mileswin64: 0000000000027971
mileswin64: 00000000000225A6
mileswin64: 00000000000260DB
mileswin64: 000000000001636A
mileswin64: 0000000000006B5C
mileswin64: 0000000000007395
R5Apex: 00000000009519BA
R5Apex: 0000000000458F06
R5Apex: 00000000004592F7
R5Apex: 0000000000457B87
R5Apex: 00000000004598B2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0
rbx = 0x0000025F21229810
rcx = 0
rdx = 0x0000025F21229810
rsp = 0x000000BE5BA0E670
rbp = 0x000000BE5BA0E7C0
rsi = 53
rdi = 0x0000025F29E6C610
r8 = 0x0000026023C85110
r9 = 0
r10 = 0x0000025F29E6C610
r11 = 0x0000025F21B84010
r12 = 5
r13 = 0
r14 = 0
r15 = 0x0000025F29E6C610
rip = 0x00007FF9D6087971
xmm0 = [ [5761.4365, 0, 0, 0], [0x45B40B7E, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [50, 0, 0, 0], [0x42480000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0.00089521008, 0, 0, 0], [0x3A6AAC88, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1.6666666, 0, 0, 0], [0x3FD55555, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1569284646

Message 574 of 587 (1,876 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

Every 3rd or 4th game it crashes with 

---------------------------
Apex Crash Message
---------------------------
Apex crashed in mileswin64.

More technical information should be available in "apex_crash.txt" in your Documents folder.

Ctrl+C in this window will copy this message so you can paste it as text.

---------------------------
OK
---------------------------

 

Memory issue, 

i7-4790k + 2070 no overclock on the GPU. It's fine with the previous updates. 
Win7 64-bit with 32GB of ram. 

Message 575 of 587 (1,801 Views)

Re: Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

★★★ Newbie

Product: Apex Legends
Platform:PC
GPU: Nvidia GTX 1070
Enter RAM memory size: 8GB
What is your Gamertag/PSN ID/EA Account name? Aragorn326


Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic, but crashes with any character
Where did the issue occur? In a match
Did your squadmates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 09.11.2019 14:30
How often does the bug occur? every alternate game
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes after character selection page, the only way to exit was to use task manager to end task.
What should be happening instead? not freeze
Steps: How can we find the bug ourselves? No idea, it's random, but I'm going to post the contents of the apex_crash.txt

Message 576 of 587 (1,581 Views)

Re: Apex Legends crashes continue after the update

[ Edited ]
★★★★★ Newbie

Same here, though how do we fix this problem :/ S3 right after I downloaded the latest update.

 

 

Message 577 of 587 (1,371 Views)

Re: Apex Legends crashes continue after the update

★ Apprentice
@Interiozination I was using "-dev" in my launch options to skip intro vid. Removing it fixed it for me. Try clearing your other launch options if that doesn't work.
Message 578 of 587 (1,357 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

THANKS THIS WORKED 

Message 579 of 587 (1,332 Views)

Re: Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

★★★ Novice

Hey there. My game constantly crashes after like 5 minutes in the game...
And only 1 of 5 Games I got an Crash-Report.
Have a look.

apex_crash.txt:
crash:
{
atidxx64: 000000000001F62F
EXCEPTION_ACCESS_VIOLATION(read): 00000000C00051B8
}
cpu: "AMD Ryzen 7 3700X 8-Core Processor "
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 000000000010F109
ntdll: 000000000010FC1E
ntdll: 00000000000A3CDD
ntdll: 000000000008C6D6
ntdll: 000000000009BCAE
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
atidxx64: 000000000001F62F
}
registers:
{
rax = 0xC0004A00
rbx = 0x00000163972DB098
rcx = 0x00000163C94889F0
rdx = 1
rsp = 0x000000348170F2E8
rbp = 0x000000348170F3F0
rsi = 0
rdi = 0x00007FFA42A59B98
r8 = 0
r9 = 0x000000348170F310
r10 = 0x00007FFA46F9FAB0
r11 = 0x000000348170F398
r12 = 40221 // 0x00009D1D
r13 = 0
r14 = 0x000001639072EDB0
r15 = 0
rip = 0x00007FFA3A6FF62F
xmm0 = [ [-5.63961e-25, 4.9746095e-43, 1.4012985e-45, 0], [0x972E8998, 0x00000163, 0x00000001, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1575435971

Message 580 of 587 (1,713 Views)