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Re: Apex Legends crashes continue after the update

by KyungMiChoi
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Original Post

Re: Apex Legends crashes continue after the update

★★★★ Novice

still crashing

Message 471 of 577 (778 Views)
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Re: Apex Legends crashes continue after the update

[ Edited ]
★★★★ Novice

just crashed after not playing for a few weeks.

log attached and pasted as well.

 

specs below.

 

  • GPU: EVGA 2080 xc2 ultra
  • CPU: INTEL 8700k
  • RAM: corsair vengeance 16gb 3000mhz DDR4
  • Motherboard: Z370 Extreme4

crash:
{
R5Apex: 00000000002F2E2A
EXCEPTION_ACCESS_VIOLATION(write): 00000000000004D2
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000002F2E2A
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 417260 // 0x00065DEC
rbx = 0x00000041DD3BC1A0
rcx = 0
rdx = 8
rsp = 0x00000041DDA0F870
rbp = 1107 // 0x00000453
rsi = 0x0000018C59ABE660
rdi = 1231 // 0x000004CF
r8 = 0
r9 = 208690 // 0x00032F32
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x0000018B6DBAC490
rip = 0x00007FF6D9982E2A
xmm0 = [ [930744, 0, 0, 0], [0x49633B80, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [4432114.5, 0, 0, 0], [0x4A8741E5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [1.1859345, 0, 0, 0], [0x3F97CCB4, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1103801.5, 0, 0, 0], [0x4986BDCC, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [4259057, 0, 0, 0], [0x4A81F9E2, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 394.68079, 22473.844], [0x00000000, 0x00000000, 0x43C55724, 0x46AF93B0] ]
xmm6 = [ [4259057, 0, 0, 0], [0x4A81F9E2, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [171396, 685584, 1542564, 3.4028235e+38], [0x48276100, 0x49276100, 0x49BC4D20, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1553899726

Message 472 of 577 (773 Views)

Re: Apex Legends crashes continue after the update

★★★★ Newbie
Message 473 of 577 (739 Views)

Re: Apex Legends crashes continue after the update

Message 474 of 577 (734 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Another crash no file generated

Message 475 of 577 (884 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Crashed again, but generated a file. Right after repairing the game again

Message 476 of 577 (879 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Oh look, another one. Come on guys, we need some updates on this. 

Message 477 of 577 (871 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Guess this new update has brought the crashes back

Message 478 of 577 (808 Views)

Apex crash file

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? iBlo0dy
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound (but happens with every legend)
Which Legends were your squad mates using (if applicable)? Lifeline, bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It happens during load and during games
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running straight
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 08.04.19.18:24
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game freezes for 1 second before crashing and leaving the same error text.
What should be happening instead? The game should not be crashing randomly every fourth game or so.
Steps: How can we find the bug ourselves? Play the game with a i7 8700k. It seems to be a issue with that specific processor.

crash:
{
R5Apex: 00000000002F2AE6
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000005
}
cpu: "Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 00000000002F2AE6
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004C10F9
R5Apex: 00000000002F3C58
R5Apex: 00000000006612A9
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 0000000000467EF4
R5Apex: 0000000000467F8B
R5Apex: 000000000043F4E9
R5Apex: 00000000002BBBB2
R5Apex: 000000000044008F
R5Apex: 00000000004C84BD
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 1
rbx = 0x00000090AC16C030
rcx = 0
rdx = 4
rsp = 0x00000090B0E4BAD0
rbp = 952 // 0x000003B8
rsi = 0x000001B697DEA1C0
rdi = 2078 // 0x0000081E
r8 = 0
r9 = 97549 // 0x00017D0D
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001B5471EE2F0
rip = 0x00007FF647112AE6
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7570853, 0, 0, 0], [0x40B83A0B, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2089885e+12, 0, 0, 0], [0x538CBEAA, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1.0115987e+09, 0, 0, 0], [0x4E712F16, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0.42813087, 0.90371668, 0, 17069.299], [0x3EDB33F8, 0x3F6759FA, 0x00000000, 0x46855A99] ]
xmm6 = [ [1.0115987e+09, 0, 0, 0], [0x4E712F16, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [685584.13, 1542564.3, 3.4028235e+38, 3.4028235e+38], [0x49276102, 0x49BC4D22, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.60000002, 0, 0, 0], [0x3F19999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1553899726

Message 479 of 577 (707 Views)

Re: Apex Legends crashes continue after the update

★★★★★ Newbie

Can we get a reconnect or what? Still crashing once per play session at least.

Message 480 of 577 (796 Views)

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