Re: Bug Report Apex Crash .txt
by G0ulsOriginal Post
Adding my most recent crash in. Have had a few crash to desktop with no error or crash logs before this one.
Windows 7 PC
i5-4690k
980 ti, on 417.35
16GB RAM
Was playing Gibraltar, teammates were already disconnected.
crash:
{
R5Apex: 0000000000359B37
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
callstack:
{
kernel32: 000000000009BAD0
ntdll: 0000000000079015
ntdll: 0000000000057388
ntdll: 000000000006BF7D
ntdll: 000000000004043A
ntdll: 000000000006B61E
R5Apex: 0000000000359B37
R5Apex: 000000000035A708
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
kernel32: 000000000001571D
ntdll: 000000000005385D
}
registers:
{
rax = 32
rbx = 0x1BAAEA70
rcx = 0x0000000140AA5FA0
rdx = 0x3BD98750
rsp = 0x3291DBE0
rbp = 0x01000001
rsi = 0x1BAAEA70
rdi = 0x000000014B796AA0
r8 = 0x1BAAEA70
r9 = 0x1BAAEAD0
r10 = 0x3291DC80
r11 = 0x3291DCA0
r12 = 8
r13 = 0
r14 = 172
r15 = 64
rip = 0x000000013FAE9B37
xmm0 = [ [0.5, 0, 0.5, 0], [0x3F000000, 0x00000000, 0x3F000000, 0x00000000] ]
xmm1 = [ [-0, 0.5, -0, 0.5], [0x80000000, 0x3F000000, 0x80000000, 0x3F000000] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [-0, 0, 0, 1], [0x80000000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm4 = [ [0, 0, 61237.297, 61237.297], [0x00000000, 0x00000000, 0x476F354C, 0x476F354C] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
Similar crash. Just shuts down to desktop at random point of the game. In EventViewer it says bad_module_info:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-03-22T09:01:34.967432700Z" /> <EventRecordID>2736</EventRecordID> <Channel>Application</Channel> <Computer>My-PC</Computer> <Security /> </System> - <EventData> <Data>bad_module_info</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>unknown</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>00000000</Data> <Data>0000000000000000</Data> <Data>5ec0</Data> <Data>01d4e08321d9147e</Data> <Data>bad_module_info</Data> <Data>unknown</Data> <Data>957fded7-c079-4629-aebf-93fc9a6ff6c0</Data> <Data /> <Data /> </EventData> </Event>
Crash log attached. It did a lot more of these crashes when I had origin overlay and shadow play recording enabled. Maybe that'll help the Devs to reproduce the issue.
hope it fix my pc crash problem
I5 3570K
Radeon HD 7850 2GB
16 GB Ram
AMD Drivers 19.2.3
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number R9 380
Enter RAM memory size in GB 12
What is your gamertag/PSN ID/EA Account name? ORYLY
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)? Octane, Bangalore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. south of south watchtower
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. used a zipline
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? crash to desktop
What should be happening instead? who wants to ride on a zipline?
Steps: How can we find the bug ourselves? no idea. here's the log.
submitting a crash to desktop
I5-4200 @ 2.8GHz
16gb Ram
Nvidia 860M 2gb
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GTX 1070
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? Ducktor_Dolan
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible: pacolocosupreme
Which Legend were you playing (if applicable)? OCTANE
Which Legends were your squad mates using (if applicable)? MIRAGE
Where did the issue occur? In a match
Which part of the map or menu were you in? maybe cascades, i was under a house
What were you doing when the issue occurred? I WAS JUST LOOTING AND I CLICKED AN ENEMY'S MED KIT SO I COULD LOOT IT
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 21/03/2019 (11:30pm philippine time.)
How often does the bug occur? OFTEN CRASH WITH OCTANE
How severe is your issue? MAJOR it crashed my game 2 squads left
What happens when the bug occurs? Game crashes to desktop immediately (also sometimes when using stim, octane cannot loot)
What should be happening instead? NOT CRASH
Steps: How can we find the bug ourselves? FIX IT
Same problem. Thats my dxdiag and apex crash file. Pls, fix this.
Exact same crash. Add me to this gigantic list. I've crashed maybe 60% of my matches over the last month.
Core i5 3570K @ 4.3ghz
16gb DDR3
Gigabyte RX580 8gb
ASUS Maximus V Gene
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx 2070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Bearyful
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? bangalore, octane, bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. hydro dam
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. falling onto one of the stairs beside the buildings
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 22.03.2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? it crashes to desktop randomly in the middle of the match it has happened at all different times.
What should be happening instead? not crashing
Steps: How can we find the bug ourselves? read crash log?
If i let my fps be at 144 the game will crash within 1-2 games every time but if i keep it limited to 100 fps it will never crash.
I have a 9900k and a 2070.
Apex Crash log:
crash:
{
R5Apex: 00000000002F20C1
EXCEPTION_ACCESS_VIOLATION(execute): 00007FF700002081
!!!unknown-module!!!: 00000089CC9BC200
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000002F20C1
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 1
rbx = 0x00000089CC9BC200
rcx = 0
rdx = 16
rsp = 0x00000089CCC0FBA0
rbp = 582 // 0x00000246
rsi = 0x000002361859C9A0
rdi = 1849 // 0x00000739
r8 = 0
r9 = 26188 // 0x0000664C
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x00000234E7329D50
rip = 0x00007FF7390120C1
xmm0 = [ [2.1000008e+11, 0, 0, 0], [0x524393EC, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1e+12, 0, 0, 0], [0x5368D4A5, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7574754, 0, 0, 0], [0x40B83D3D, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1.2090704e+12, 0, 0, 0], [0x538CC11B, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [9.2969402e+08, 0, 0, 0], [0x4E5DA805, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [253.19037, 0, 0, 0], [0x437D30BC, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [9.2969402e+08, 0, 0, 0], [0x4E5DA805, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [685584.13, 1542564.3, 2742336.5, 4284901], [0x49276102, 0x49BC4D22, 0x4A276102, 0x4A82C3CA] ]
xmm9 = [ [68558416, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x4C82C3CA, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.60000002, 0, 0, 0], [0x3F19999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
