Re: Apex Legends crashes continue after the update

by ShercockOrigin
Reply

Original Post

Re: Apex Legends crashes continue after the update

★ Apprentice

1 month battle Pass and we waited for the update and the game still crashes.

Message 341 of 587 (743 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

Bad module info...

Message 342 of 587 (738 Views)

Re: Apex Legends crashes continue after the update

★★ Apprentice

"unknown-module" LOL

Message 343 of 587 (723 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF68069E5F0
rcx = 0x00007FF6668C6CF8
rdx = 0x00000270AD2FF470
rsp = 0x000000874F35DFD0
rbp = 0x00007FF6668C6CF8
rsi = 0x00000270AD2FF470
rdi = 0
r8 = 0x000000874F35E030
r9 = 0x000000874F35E020
r10 = 2047 // 0x000007FF
r11 = 0x00007FF68169F540
r12 = 8
r13 = 0
r14 = 66
r15 = 64
rip = 0x00007FF65AC0A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [17423.563, -9243.8125, -32773.125, 0], [0x46881F20, 0xC6106F40, 0xC7000520, 0x00000000] ]
xmm3 = [ [1506.708, 1549.1577, 1442.0558, 1742.1167], [0x44BC56A8, 0x44C1A50C, 0x44B441C9, 0x44D9C3BC] ]
xmm4 = [ [-3267.155, -599.0257, 2197.0176, 4865.1465], [0xC54C327B, 0xC415C1A5, 0x45095048, 0x4598092C] ]
xmm5 = [ [0.0061628316, 0.0061628316, 0.0061628316, 0.0061628316], [0x3BC9F194, 0x3BC9F194, 0x3BC9F194, 0x3BC9F194] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 344 of 587 (721 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

crash #4....

Message 345 of 587 (720 Views)

Re: Apex Legends crashes continue after the update

[ Edited ]
★★★ Newbie

Posting two apex_crash.txts here too. Also had one "crash" where the game just disappeared, no error, no apex_crash.txt either. I should add also, that I played for solid 3 days (more than 6 hours a day) without a single crash after the patch, but had 3 crashes today while playing about 5 hours.

 

Specs: Win7 x64, i5 4670k, gtx 1080 8GB

Message 346 of 587 (732 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

crash:
{
R5Apex: 00000000004C34A5
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000000
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000004C34A5
R5Apex: 00000000004D1A70
R5Apex: 00000000004C6901
R5Apex: 000000000020AE75
R5Apex: 0000000000440D0A
R5Apex: 00000000004415A1
R5Apex: 00000000002BB012
R5Apex: 000000000043F5FF
R5Apex: 00000000004C779D
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0
rbx = 0x000002BFA58E0010
rcx = 0xFFFFFFFF
rdx = 8194 // 0x00002002
rsp = 0x000000F8A173F000
rbp = 0x00800017
rsi = 0
rdi = 0x00007FF667A4DE98
r8 = 0x00007FF668FC8BE0
r9 = 0x00800017
r10 = 0x00007FF927B3F854
r11 = 0x000000F8A173F150
r12 = 704 // 0x000002C0
r13 = 0x00007FF68C47F050
r14 = 1
r15 = 4096 // 0x00001000
rip = 0x00007FF666B934A5
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [-3.4028235e+38, 0, 0, 0], [0xFF7FFFFF, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

 

the last crash didn't generate an apex crash text file

Message 347 of 587 (752 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

crash #5... and done for the day. 

Message 348 of 587 (790 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

Same here

Message 349 of 587 (777 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 470
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Und3rSc0re
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? lifeline, mirage
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. water treatment
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting death boxes after about 4 teams dropped to the area
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 6
When did this happen? (dd.mm.yy hh:mm) 03/21/2019 7:26 PM
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Crash to desktop
What should be happening instead? normal gameplay
Steps: How can we find the bug ourselves? Tends to happen randomly so just play the game.

Message 350 of 587 (738 Views)