Re: Apex Legends crashes continue after the update

by DowT_V
Reply

Original Post

Re: Apex Legends crashes continue after the update

★★★★★ Newbie

Same thing happens on xbox, it crashes literally every single match now nearly 20 times in a row

Message 201 of 587 (564 Views)

Re: Apex Legends crashes continue after the update

★ Novice

I crash since 2 weeks. Crash without error the game doesnt event launch it crashes after the video. RX570 8gb

8gb of RAM 

CPU : i5 7400 3.00Ghz 

 

Message 202 of 587 (666 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 0000000000467464
R5Apex: 00000000004674FB
R5Apex: 000000000043EA59
R5Apex: 00000000002BB012
R5Apex: 000000000043F5FF
R5Apex: 00000000004C779D
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF68069E5F0
rcx = 0x00007FF6668B6860
rdx = 0x0000025B85CAF530
rsp = 0x0000009EE0A3DBC0
rbp = 0x00007FF6668B6860
rsi = 0x0000025B85CAF530
rdi = 0
r8 = 0x0000009EE0A3DC20
r9 = 0x0000009EE0A3DC10
r10 = 2047 // 0x000007FF
r11 = 0x00007FF68169F540
r12 = 8
r13 = 0
r14 = 257 // 0x00000101
r15 = 64
rip = 0x00007FF65AC0A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 203 of 587 (658 Views)

Re: Apex Legends crashes continue after the update

[ Edited ]
★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD R9 280
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? upsetspacecadet
Which Legend were you playing (if applicable)? Any
Where did the issue occur? Random
Which part of the map or menu were you in? Random
What were you doing when the issue occurred? Random
Did your squad mates also experience the issue? Yes, but not always in the same game and never at the same time
How many matches had you played in a row before the issue occurred? 2
When did this happen? Multiple, most recently 20/03/2019 21:18
How often does the bug occur? Average is about 1/4 games
How severe is your issue? Major
What happens when the bug occurs? Game freezes, audio stops for a second, then audio resumes for 2 seconds, then game closes with no error
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? Unsure

 

crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 000000000008669C
	ntdll: 00000000000A80CB
	ntdll: 000000000008FD36
	ntdll: 00000000000A468F
	ntdll: 0000000000004BEF
	ntdll: 00000000000A33FE
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 00000000000181F4
	ntdll: 000000000006A251
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF6C724E5F0
	rcx = 0x00007FF6AD466860
	rdx = 0x000001F8A67F7210
	rsp = 0x00000063769FDF00
	rbp = 0x00007FF6AD466860
	rsi = 0x000001F8A67F7210
	rdi = 0         
	r8  = 0x00000063769FDF60
	r9  = 0x00000063769FDF50
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF6C824F540
	r12 = 8         
	r13 = 0         
	r14 = 112       
	r15 = 64        
	rip = 0x00007FF6A17BA6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

 

Message 204 of 587 (653 Views)

Re: Apex Legends crashes continue after the update

★★★★ Novice

PC

GTX 1070

16 Gigs

Message 205 of 587 (651 Views)

Re: Apex Legends crashes continue after the update

★★★★★ Apprentice

my log from random crash :

crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF77E14E5F0
rcx = 0x00007FF764376CF8
rdx = 0x000001A5709DC470
rsp = 0x0000008FFC04E060
rbp = 0x00007FF764376CF8
rsi = 0x000001A5709DC470
rdi = 0
r8 = 0x0000008FFC04E0C0
r9 = 0x0000008FFC04E0B0
r10 = 2047 // 0x000007FF
r11 = 0x00007FF77F14F540
r12 = 8
r13 = 0
r14 = 184
r15 = 64
rip = 0x00007FF7586BA6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

Message 206 of 587 (642 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

On AMD Windows 10. Same thing, constant crashes. It got better for a little bit but it's right back to where it was after the last update. Sound disappears, and I freeze. Then sounds returns for 2 seconds before fully disconnecting. There's obviously no error given although it does say 'out of snapshots.'

Message 207 of 587 (637 Views)

Re: Apex Legends crashes continue after the update

★★★ Newbie

When opening Apex Legends the game takes really long to load into the main menu from the title screen.  Also, the game crashes every time I try to get into a game just when I get into the dropship.  Anyone else having the same problem?

Message 208 of 587 (623 Views)

Re: Apex Legends crashes continue after the update

★★★ Novice

One more with: EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

Message 209 of 587 (602 Views)

Re: Apex Legends crashes continue after the update

★★ Novice

Same here!

Message 210 of 587 (690 Views)