Re: Apex Legends crash

by zFreightTrain
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Original Post

Re: [PC] 0x887A0006 DXGI_ERROR_DEVICE_HUNG & Instant Crash to Desktop

★★★ Novice

Same issue and had one complete system lock up as well.

 

i5 6600k

16gb ram

RTX 2080 TI on the lastest drivers as well as on 417.71

Message 111 of 714 (7,275 Views)

Re: [PC] 0x887A0006 DXGI_ERROR_DEVICE_HUNG & Instant Crash to Desktop

[ Edited ]
★★★ Apprentice

Temporary Fix (For Myself & Hopefully Others)

 

For those that are still getting the error:

 

0x887A0006 DXGI_ERROR_DEVICE_HUNG

or

Instant crashing to desktop 

 

The best way to fix this is to uninstall you current Nvidia drivers, which should be version (418.81) and the roll back your drivers to a previous version (15 January drivers, 417.71)

 

I personally use DDU (Display Driver Uninstall) to fully remove all traces of a display driver and once restarted then install Nvidia driver version 417.71. DDU can be found below, feel free to read up on it if you wish as great bit of software.

 

https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=1465

 

Drivers are still listed on the official Nvidia site and can be found here:

 

https://www.nvidia.com/Download/driverResults.aspx/141906/en-us

 

I done this and managed to play Apex Legends all night (6 hours plus) without a single crash or error appearing. Previously I was crashing with DXGI_ERROR_DEVICE_HUNG every 30 minutes or so.

 

This is only a temporary fix until the new Nvidia drivers are out and correct.

 

After speaking to a chap from Nvidia he mentioned that they have managed to replicate the error we are having and are working on a fix asap.

 

Hope this helps.

 

Cheers

 

Glacious

Message 112 of 714 (6,907 Views)

Re: [PC] 0x887A0006 DXGI_ERROR_DEVICE_HUNG & Instant Crash to Desktop

★★ Novice
@Glacious I have tried this with no success, as someone in another thread suggested it. Just a head's up.
Message 113 of 714 (7,247 Views)
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Re: [PC] 0x887A0006 DXGI_ERROR_DEVICE_HUNG & Instant Crash to Desktop

★★★ Apprentice

No worries man, I'll make a small edit to it.

 

I know it seems to have worked for quite a few people.

 

Cheers for the reply.

Message 114 of 714 (7,243 Views)
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Re: Apex Legends crash

★★★ Novice

9900K
2080TI
32GB DDR 4133MHz

Max in game settings.
Full screen.

Same error.

Driver 418.81    Rolling back made no difference.

Game is unplayable.  Within a few minutes, every time, it crashes with that specific error, or no error at all.

I tried repairing the game and that made no difference.

Message 115 of 714 (7,222 Views)
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Re: Apex Legends crash

★★★ Newbie

9900k

2080 Ti

32 GB DDR4 RAM

Sasmung SSD

Windows 10 Latest Update

nVidia 418.81

 

I keep getting this damn error, I have no idea what's causing it.

Message 116 of 714 (7,164 Views)
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Re: Apex Legends crash

★★ Apprentice

All platforms are having the same issue.. one common denominator. Apex Legends

Message 117 of 714 (7,126 Views)

Re: Apex Legends crash

★★★ Novice

I'm running a 2080ti and i9, me and a friend with the same GPU had the same issue. We managed to fix by rolling back the drivers to 417.35 -  released 12/12/2018 (not the most recent ones) and using MSI Afterburning to downlock the core and mem speed by ~400, not really sure which fixed it but is running fine now. Might be worth trying if you're in the same boat with a 20 series. 

Message 118 of 714 (7,228 Views)
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Re: Apex Legends crash

★★★ Newbie

I'm having the same issues:
PC - Windows 10 Pro 1809 build 17763, Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
Nvidia RTX 2080 (main) Nvidia GTX 1060 (dedicated for Physx) - driver 418.81
RAM memory: 24GB system, 8GB video
Which Legend were you playing (if applicable)? Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? Randomly across the mapHow many matches had you played in a row before the issue occurred? 1

When did this happen? (dd.mm.yy hh:mm) 5.2.2019 22:35
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes to this error: Engine Error - 0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.
What should be happening instead? No crash to error
Steps: How can we find the bug ourselves? no idea

Game crashes to this error: Engine Error - 0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.

 
 
Message 119 of 714 (7,182 Views)
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Re: 0x887A0006 - DXGI_ERROR_DEVICE_HUNG

★★★ Novice
Getting the same error - the first time it happened when pressing too many keys at once and I was able to replicate by doing the same.

The 3rd time it happened I wasn't pressing any more than 3 keys at once. I then went through a period of expierencing this every game for 4 in a row.

Switch to controller and was able to play 5 games without crashing and then it happened on the 6th.

2080 Ti, i7-8700k, 16gb RAM, default graphics settings, full screen mode, running AW3418DW monitor and a second dual screen that just has Discord open.
Message 120 of 714 (7,134 Views)
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