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Apex Legends, Wins Not Counting

by evanhegarty007
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Original Post

Wins are not counting!

[ Edited ]
★★★★ Novice

There has been multiple times where I win the game, sometimes even getting the game winning kill, and Apex doesn't give me a win on my win tracker. Its happened at least 3 times over the last 2 days. 

 

I know some people don't play for stats but I enjoy raising my stats. so when I win a game and don't get rewarded for it, its pretty disappointing. 

 

Please fix this problem.....

Message 11 of 43 (2,757 Views)

Re: Wins are not counting!

★ Apprentice
I had similar issue. 2 kills weren't counted.
Message 12 of 43 (2,743 Views)

Re: Wins are not counting!

★★★★ Novice

yea I've also had that happen as well. 

 

you kill them, shows that you killed them on the feed, see their box fall, but yet your kill counter remains at whatever it was before you killed them. 

 

stupid bugs that need to be addressed imo

Message 13 of 43 (2,741 Views)

Re: Wins are not counting!

Community Manager

Wins go towards individual Legend trackers. Are you sure you didn't win the game with a different Legend than the one you're looking at? If it's a bug with the tracker we can get it tracked by submitting it here: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

/Blueberry

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Message 14 of 43 (2,724 Views)

Re: Wins are not counting!

★★★★ Novice
I’m positive.
Message 15 of 43 (2,714 Views)

Re: Wins are not counting!

★★★★ Novice

What do you expect, they don't  acknowledged issues, its like they don't look at the feedback forum.

Message 16 of 43 (2,706 Views)

Wins not Counting (Video Proof)

★★★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Klubba_Lang
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Wraith, Bloodhound
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The whole map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Won the game + Got Game Winning Kill
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Ive had this bug happen to me 4 times that I know of. 2 times on Bangalore + 2 times on Wraith
When did this happen? (dd.mm.yy hh:mm) Latest one was 02.23.19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Doesn't count my wins
What should be happening instead? Getting a +1 to win stat
Steps: How can we find the bug ourselves? Watch my video proof

I play on PS4 and my PSN is Klubba_Lang

 

Ive had multiple games where I win the game but the win doesn't count towards my win counter on the character I used. Its happened 2 times on my Bangalore and 2 times on my wraith. Ive made multiple post on this forum about it but I decided to make a video showing it this time. I had to show the whole game for full credibility but I sped it up. It shows my stats before the game, shows me getting the game winning kill in the game, then shows my stats after the game. My games played increased by 1, My kills increased by 13, but my wins stayed at 3. 

 

you can see my before games stats at :27 seconds in

 

You can see me win the game at 9:17

 

You can see my After game stats at 9:32

 

Message 17 of 43 (2,751 Views)

Re: Wins not Counting (Video Proof)

★★★★ Novice

Does it really not count if someone is down when you win the game?

Message 18 of 43 (2,743 Views)

Re: Wins not Counting (Video Proof)

★★★★ Novice

Just experienced the exact same with my Pathfinder. Got the last kill, but it didn't track on the tracker that i won neither did i get the badge for getting the last kill of the game. 

Message 19 of 43 (2,724 Views)

Re: Wins not Counting (Video Proof)

Community Manager

We will get this raised up to the team to investigate. Please respond back with the following:

 

  • Gamertag/PSN ID/Origin ID
  • Legend you did not receive a win for
  • Was there a disconnection during the game or at the end of match screen?
  • Were you grouped up with friends before the match started? How many?
/Blueberry

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Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 20 of 43 (2,684 Views)

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