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Apex Legends White Screen at Launch

by mystNA
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Original Post

Accepted Solution

Apex Legends White Screen at Launch

★★ Novice

Whenever I try to launch Apex Legends through the Origin client, I can hear the login background music/sound effects, but I cannot see the screen. The screen is just a blank white screen. 

 

1) Ensured that my firewall allowed Apex Legends application to run. Didn't work. 

2) Ran the Apex Legend program as admin. Didn't work. 

3) Tried switching  between compatibility to windows 8. Didn't work. 

4) Turned off Origin overlay in-game. Didn't work. 

5) Tried repairing the game through Origin twice. Didn't work. 

6) Updated my drivers. 

 

Attached is a photo. 

Message 1 of 33 (13,395 Views)

Accepted Solution

Re: Apex Legends White Screen at Launch

★★★★ Newbie
i turned off some Overlays and it worked, MSI afterburner was the one that worked, try discord, steam, G-force experience.

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Message 25 of 33 (3,124 Views)

All Replies

Re: Apex Legends White Screen at Launch

★★★ Newbie

Try to alt+enter

 

Message 2 of 33 (13,365 Views)

Re: Apex Legends White Screen at Launch

★★★★★ Newbie

Hey, what do you mean? it just open the property when i do this

Message 3 of 33 (13,361 Views)

Re: Apex Legends White Screen at Launch

★★★★ Newbie

I have the same problem.. when i start to play the game. i cant see because of white screen

Message 4 of 33 (13,355 Views)

Re: Apex Legends White Screen at Launch

★★★★ Novice

SAMEEEE HERE PLEASE HELP! WHITE SCREEN I CAN HEAR THE GAME IS JUST WHITE LIKE THE PICTURE ATTACHED......HAPPENED LAST NIGHT AFTER I MINIMISED THE GAME AND ADDED A FRIEND ON ORIGIN. ALL I KNOW IS SOMETHING TO DO WITH THEIR ANTI CHEAT SYSTEM THING. I DO SEE FLASHING TRIANGLE WITH EXCLAMATION MARK INSIDE IT YELLOW BACKGROUND ITS ANTI CHEAT SOFTWARE. I did disable all my firewall RGB devices and it still dont work. Reinstalled the game nothing. Foxied the game nothing. PLease someone helpo EA sort it out!!!!!!!!!!

Message 5 of 33 (13,304 Views)

Re: Apex Legends White Screen at Launch

★★★★ Novice

THANK YOU EA FOR LOOKING AFTER US TRYING TO SORT THIS PROBLEM OUT FOR US! Standard smile TOP JOB WELL DONE!  (TOO BUSY CASHING IN ATM)?

 

Message 6 of 33 (13,245 Views)

Re: Apex Legends White Screen at Launch

★★★★★ Newbie

No help already?

Message 7 of 33 (12,668 Views)

Re: Apex Legends White Screen at Launch

★★★★ Novice

NO HELP EA JUST DOESNT CARE AT THE MOMENT THEY HAVE TOO MANY PLAYERS

Message 8 of 33 (12,435 Views)

Re: Apex Legends White Screen at Launch

★★★★ Newbie

I had this issue but managed to fix it by updating my nvidia driver and then following this:

https://www.youtube.com/watch?v=TPHDuIcN4HE

 

Hopefully that solves it for you too.

Message 9 of 33 (12,379 Views)

Re: Apex Legends White Screen at Launch

★★★★★ Newbie

ty it works for me 

Message 10 of 33 (12,165 Views)

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