Re: Apex Legends: Unable to Connect

by Konform103
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Apex Legends: Unable to Connect

[ Edited ]
★★★★★ Novice

"Connection to server time out"

 

    So I love playing Apex Legends. But, I been having an issue with the game. When I play "Solo" I play just fine. When playing with a duo or trio I get an error. It frustrates me that I can't play with my friends. I've tried everything I could on the internet. Video such as, [New Update] Apex Legends - Fix "Connection To Server Timed Out" | Unable To Connect To EA ServersApex Legends Unable to connect to EA Servers - How to fix Connection to server timed outFix Apex Legends "Unable to Connect to EA Servers" | "Connection To Server Timed Out" Error, and many others. And none of the videos I watched worked. I really hope that someone sees this that can help me out. Or even someone who works at Respawn Entertainment could fix this error in next update for the one after that. I love this game and would play it even more with friends. Please share to get the word out there.

 

(Screenshot)

 

Edit 1: I forgot to mention this, but whenever the error pops up my game freezes a few seconds beforehand. So I ready up in my party there's a chance for my game to freeze. Then a few seconds later is when the error comes up. If my game doesn't freeze I get into a game.

 

Edit 2: Also forgot to ask this, when I do get into a game with my friends. The game after my background in the lobby, the blue flames or smoke in the background freezes. To me is basically an indicator that when my party ready up I'm gonna "Lose connection".

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Accepted Solution

Re: Apex Legends: Unable to Connect

Community Manager

@STAY_SICK56 

 

If you're still looking for help getting into the game we've seen some players fix connectivity issues and being stuck frozen at a game menu by switching their DNS (switching to Google's recently seems to work best). Have you tried switching the DNS? We have some connection troubleshooting steps below if you haven't tried those yet. 

https://answers.ea.com/t5/Technical-Issues/Game-Freezes-at-Title-Screen-Menu/m-p/8147441/highlight/t...

 

https://answers.ea.com/t5/Bug-Reports/Loading-screen-back-to-the-menu/m-p/8156520/highlight/true#M24...

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

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Re: Apex Legends: Unable to Connect

★ Pro
Whenever there is a server issue they post about it on twitter make sure to follow
Message 2 of 37 (59,032 Views)

Re: Apex Legends: Unable to Connect

★★★★★ Novice
I have, I don’t think it’s the server because my friends can join in fine. They never get this probably but me. The friends I have I know irl, so we live pretty close and use the same server
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Re: Apex Legends: Unable to Connect

★★ Novice
I have the exact same issue, it's really frustrating and nothing I have tried worked
Message 4 of 37 (58,775 Views)

Re: Apex Legends: Unable to Connect

★★ Novice

same here im very sad about that pls fix EA

Message 5 of 37 (58,577 Views)

Re: Apex Legends: Unable to Connect

★★★ Newbie

I'm having the same problem 

Message 6 of 37 (58,455 Views)

Re: Apex Legends: Unable to Connect

★★ Novice

Same here

 

Message 7 of 37 (58,343 Views)

Re: Apex Legends: Unable to Connect

[ Edited ]
Champion

Try some of the solutions here: (treat it like a connection issue)

https://answers.ea.com/t5/Origin-Client-Web-Technical/Complete-Support-Origin-Connection-Issues/m-p/...

 

Altho its for Origin, the cleanup should also affect apex.

Message 8 of 37 (58,259 Views)

Re: Apex Legends: Unable to Connect

★★★★★ Novice

I just tried to do the "How do I fix Connection issues with Origin?", but this happened....

 

https://gyazo.com/b48f772c9ac4fe6e07e441aa586f0db5

https://gyazo.com/0e5ffdecedc8994e36edcbbb862eb2ee

 

 

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Re: Apex Legends: Unable to Connect

Champion

Sorry i should have been more specific, try the How do I fix remaining connection issues with Origin? section.

Try cancel the port setting changes please.

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