January 2022
I have trouble getting my drop item even tho it show in twitch inventory but it doesn't show on game I've tried login both steam and origin nothing
twitch said I should contact the dev team
"The game developer of the broadcasted game is responsible for fulfilling Drop rewards in-game. Please contact the specific game developer directly for any questions, as Twitch Support do not have the ability to provide or issue drops. "
Solved! Go to Solution.
January 2022
Hi @XenOs422 Thanks for the clarification, as long as your account is linked to EA and you claim drops after it should go to the account if not you will want to speak with an advisor for them to look into your account further.
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January 2022
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
January 2022
not the Prime Gaming rewards
I'm talking about the one you watch and get drop for let the ALGS one
January 2022
Hi @XenOs422 Thanks for the clarification, as long as your account is linked to EA and you claim drops after it should go to the account if not you will want to speak with an advisor for them to look into your account further.
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
January 2022
well as you can see there are some drop older then 5 months and still nothing i tried login on both platform Origin/Steam and still nothing So how can I contact and advisor
January 2022
I did contact an advisor the case say fixed but still not items
December 2022 - last edited December 2022
I have the same problem and it hasnt been givin to me for 6 months now
December 2022
Yeah same here I hope this gets fixed before the event ends
December 2022
same here almost a year later and it hasn't been fixed yet which is pretty disappointing for how good the twitch drop rewards
January 2023
I have the same problem. I earned all the rewards on all the days but still have not received any of them in-game. I have had my account linked since before the event because I knew I wanted to collect the drops. I have gotten nothing and no support.